📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Santander are now refunding interest payments on Cahoot flexible loan's

Options
1183184186188189197

Comments

  • byebyedebt
    byebyedebt Posts: 252 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I've said before that the key is the CCA.


    Take a look at this article on how Student Loans are being refunded. Seems to me that the situation with Cahoot and Santander is the same. Several people have reported CCA breaches.


    http://www.moneysavingexpert.com/news/loans/2014/04/refunds-for-1990s-students-after-loan-company-blunder


    We need an expert who understands the Cahoot rate rises, the various terms and conditions that appear to break the CCA, and who is able to link in with the student loans issue.


    Anyone out there? Denza?
  • happy_bunny_2
    happy_bunny_2 Posts: 4,488 Forumite
    And this is also interesting as they have been quoting the same dross as Santander "'in the interests of running our business 'prudently and efficiently'"

    http://www.telegraph.co.uk/finance/personalfinance/borrowing/mortgages/10698333/Landlords-to-sue-West-Brom-for-breaking-tracker-promise.html
    :beer:
  • Lu_Lu
    Lu_Lu Posts: 228 Forumite
    Part of the Furniture
    I've just come across this thread.

    I had a cahoot flexible loan years ago (probably around 2001-2003) but don't have paperwork for it anymore. I am sure it was a flexible one but I don't recall taking any extra borrowing through its life and I think I paid it off early. Any chance of mew getting anything back do you think?
  • happy_bunny_2
    happy_bunny_2 Posts: 4,488 Forumite
    Lu_Lu wrote: »
    I've just come across this thread.

    I had a cahoot flexible loan years ago (probably around 2001-2003) but don't have paperwork for it anymore. I am sure it was a flexible one but I don't recall taking any extra borrowing through its life and I think I paid it off early. Any chance of mew getting anything back do you think?

    Not unless something comes of the legal action been looked into by Denza and from what you describe, it wouldn't be much if anything.

    Its people that have had the loans a number of years that suffered the rate jackings.

    HB
    :beer:
  • Lu_Lu
    Lu_Lu Posts: 228 Forumite
    Part of the Furniture
    Not unless something comes of the legal action been looked into by Denza and from what you describe, it wouldn't be much if anything.

    Its people that have had the loans a number of years that suffered the rate jackings.

    HB

    Oh well, thanks for the reply
  • Parro2403
    Parro2403 Posts: 29 Forumite
    I have just come across this thread

    I have sent in a compliant letter as well as numerous phone calls and emails to the ceo and all I am getting is rejection letters.

    I took out the flexi loan with cahoot at the 8%APR and in nearly 12 years i have paid off 900 pounds of the 10k i took out

    I have again emailed the ceo email address this morning as I never actually get a reply.

    The weird thing is when i talk to customer services they dont understand why I am still paying for this loan

    grrrrrrrrr

    any advice would be welcome

    thanks
  • happy_bunny_2
    happy_bunny_2 Posts: 4,488 Forumite
    Parro2403 wrote: »
    I have just come across this thread

    I have sent in a compliant letter as well as numerous phone calls and emails to the ceo and all I am getting is rejection letters.

    I took out the flexi loan with cahoot at the 8%APR and in nearly 12 years i have paid off 900 pounds of the 10k i took out

    I have again emailed the ceo email address this morning as I never actually get a reply.

    The weird thing is when i talk to customer services they dont understand why I am still paying for this loan

    grrrrrrrrr

    any advice would be welcome

    thanks

    Have you not been getting regular statements?
    :beer:
  • Parro2403
    Parro2403 Posts: 29 Forumite
    edited 23 April 2014 at 4:23PM
    Yes but i work abroad 90% of my life and never really took any notice (I know, bad isnt it) I have however been trying to get this resolved for nearly a year now...

    Edit: When I say never took any notice i mean i usually return home to a pile of post, fly through it for anything urgent bla bla bla
  • happy_bunny_2
    happy_bunny_2 Posts: 4,488 Forumite
    Ok.

    What's the thing you want to know? Why you haven't paid much off?

    What have you complained about?

    What did they reject?

    Any generic interest rate hike complaints I would expect to be rejected. They should not just reject every complaint.
    :beer:
  • Parro2403
    Parro2403 Posts: 29 Forumite
    edited 23 April 2014 at 4:31PM
    My main questions that I have sent are:

    1. Why is the APR on this loan higher than when I first took the loan out

    2. Why does your statement show an incorrect APR rate

    3. Why does your statement show it as a repayment loan and yet has a loan end date of 31-12-9999

    4. How is it possible that I have paid off so much (over £30k) and the loan balance shows so little repayment (£1k)

    I have the original paperwork showing it as an 8%APR flexi loan, I have been told by the Custome Service team that the APR stands at 22.3%, the statement actually shows that the APR is 20% and that it is a repayment loan
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.2K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.7K Spending & Discounts
  • 244.2K Work, Benefits & Business
  • 599.2K Mortgages, Homes & Bills
  • 177K Life & Family
  • 257.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.