Santander are now refunding interest payments on Cahoot flexible loan's

stokerace

Hi All, like all here i have had a Cahoot loan from 2004, and intrest rates have sky rocketed etc etc... i have complained to Santander and have just got the usual rejection letter , yada yada.. has anyone got a copy of the reasons etc they give of complaint to FOS to help me fill in mine , help wanted asap...
thanks

zozza26

Ok i too received the standard reject today. Can any of you who have had success through FOS (especially you earlier ones) please PM me your FOS reference? I will be sending my complaint tomorrow but thought it would help to reference previous successes

Thanks!

trsisko

I'm still waiting for a response, im not sure if anyone had has success with the obudsman service. Hopefully, something happens soon

I've got to wait another 8 weeks i think

The_Ejaculator

I've just stumbled across this thread by accident. I was doing some research around whether it is worth doing a PPI claim on a Cahoot flexible loan I had between 2006-2010.
This thread has obviously got my attention! I paid a small fortune in interest on this loan as basically I could afford little more than the monthly interest payment and then paid it all off in one go when I came into some money just before the term of the loan ended. I paid PPI on it throughout as well.

There are 65 pages on this thread... And I'm looking over my shoulder at work ;-) Could somebody please offer a quick summary on what the prospects etc are with a claim against them? or point me in the right direction so I can get up to speed quickly and note anything I should do? Sorry, I've never made a claim like this before and don't know whether a "Double whammy" will get me anywhere or whether I should just focus on one or the other!

kelly_dp

I would go for both claims although it may be best to do them separately of each other so Santander don't just focus on the PPI. Santander will probably just repay the PPI as there's already precedent and case law that legally they should do this. However with the regards to getting your interest back this will be more of a battle. There are numerous people on here all in the same position who had their claim for the interest rejected by Santander and are now having to go via FOS. I originally contacted FOS in April and have been advised they will respond to me by September so you don't want this to delay your PPI claim refund.

The_Ejaculator

Thanks Kelly, I'll go for both but separately by the looks of it!

johnoflynn

I recollect having a flexible loan back in 2006 and closed the account in 2009. I couldn't find the account details but could remember my login so wrote to Santander with a cheque for £1 asking for account details. They wrote back saying they could ind no record and returned my £1. So I got a credit report amped found an abbreviated reference faith the last 4 digits calling it a revolving credit account. Is this enough to claim, is it still worthwhile and what's the best letter template to send. Thanks all

happy_bunny_2

johnoflynn wrote: »

I recollect having a flexible loan back in 2006 and closed the account in 2009. I couldn't find the account details but could remember my login so wrote to Santander with a cheque for £1 asking for account details. They wrote back saying they could ind no record and returned my £1. So I got a credit report amped found an abbreviated reference faith the last 4 digits calling it a revolving credit account. Is this enough to claim, is it still worthwhile and what's the best letter template to send. Thanks all

Have you moved since you closed the loan?

If so ask again with your old address.

If no joy, print out the credit file and send them the complaint anyhow and include the printed report entry. If they still can't find you then refer to FOS

happy_bunny_2

zozza26 wrote: »

Ok i too received the standard reject today. Can any of you who have had success through FOS (especially you earlier ones) please PM me your FOS reference? I will be sending my complaint tomorrow but thought it would help to reference previous successes

Thanks!

Just refer to FOS for now. If it gets rejected by FOS then you can have my ref. there are plenty of folks ahead of you in the FOS queue that will report back on here before they get to your complaint.

pheonixrising21

The_Ejaculator wrote: »

I've just stumbled across this thread by accident. I was doing some research around whether it is worth doing a PPI claim on a Cahoot flexible loan I had between 2006-2010.
This thread has obviously got my attention! I paid a small fortune in interest on this loan as basically I could afford little more than the monthly interest payment and then paid it all off in one go when I came into some money just before the term of the loan ended. I paid PPI on it throughout as well.

There are 65 pages on this thread... And I'm looking over my shoulder at work ;-) Could somebody please offer a quick summary on what the prospects etc are with a claim against them? or point me in the right direction so I can get up to speed quickly and note anything I should do? Sorry, I've never made a claim like this before and don't know whether a "Double whammy" will get me anywhere or whether I should just focus on one or the other!

I've made a claim against Santander for PPI of the Flexible Loan. they paid up with no quibbles (same for the fixed rate loan I had prior to the flexi). They refunded all payments plus interest at 8%. got over £1200 between the two loans. They sent the refunds as cheques too.