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Tesco Double Up Clubcard Rewards

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Comments

  • ih8stress
    ih8stress Posts: 2,055 Forumite
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
    Does anyone know will an electric blanket come under "small electrical appliances" or "home"

    Glad you asked as I was going to post this warning to others tonight anyway.

    I wanted an electric blanket and exchanged my vouchers online for a small domestic appliances evoucher.
    However, when I tried to place my order it would not accept it.
    It turns out that the brand I want is actually under 'Home' and Bedding. They do have different ones under 'Small domestic appliances'.
    So in answer to your question - it depends which brand you are after.

    I phoned clubcard up but they said they were unable to help and basically I am stuck with the voucher as it cannot be changed, or the points put back on my account. There is nothing else I want and don't want to buy something 'just for the sake of spending it'.

    They gave me an email address to try customer relations but it has been returned to me today. Absolutely useless!

    I think I'm going to try emailing Head Office instead. Does anyone have the email address please?
  • FloFlo
    FloFlo Posts: 32,720 Forumite
    Skylanders newbie here, my DD is almost 11 and enjoys playing pokemon on her DS is skylanders a similar sort of thing?
  • Stryder
    Stryder Posts: 1,134 Forumite
    customer.service@tesco.co.uk

    This is a valid email address where someone does respond to your comments, even f it does not fix anything necessarily.

    Good luck
    ............... Have you ever wondered what
    ¦OO¬¬ O[]¦ Martin would look like
    ¦ _______ ¦ In a washing machine
    ¦ ((:money:)) ¦
    ¦
    ¦
    ¦''''''''''''""""""¦
  • lynn09
    lynn09 Posts: 148 Forumite
    edited 3 November 2011 at 12:20AM
    I'm hoping that my DD's (11,8,5) will like skylanders as have just ordered it with clubcard vouchers having seen promo stuff around in the shops for it and people talking about it on here!!
  • ih8stress
    ih8stress Posts: 2,055 Forumite
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
    Stryder wrote: »
    customer.service@tesco.co.uk

    This is a valid email address where someone does respond to your comments, even f it does not fix anything necessarily.

    Good luck

    Stryder, Is this the HO one? I know the CEO one gets mentioned quite alot on here but wanted to get in touch with HO, not necessarily the big chief himself.

    Thanks:)
  • FloFlo wrote: »
    Skylanders newbie here, my DD is almost 11 and enjoys playing pokemon on her DS is skylanders a similar sort of thing?


    Yes pokemon very similar to skylander game but obviously Skylander much better.

    All my sons friends want it after having a go on one of their other friends game who has just got it for his birthday on wii, girls and boys!!

    hth:D
    A small Thank You can make a BIG difference ;)
  • Just watching GMTV and Martin Lewis is on later on Lorraine with a warning about doubling up your clubcard points!!
  • FloFlo
    FloFlo Posts: 32,720 Forumite
    Yes pokemon very similar to skylander game but obviously Skylander much better.

    All my sons friends want it after having a go on one of their other friends game who has just got it for his birthday on wii, girls and boys!!

    hth:D

    Thanks she loves pokemon so I think I'll double for this.:)
  • nursebex41 wrote: »
    Just watching GMTV and Martin Lewis is on later on Lorraine with a warning about doubling up your clubcard points!!
    Bit late.................:p
  • dollywops
    dollywops Posts: 1,736 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 3 November 2011 at 2:00PM
    In desperate need of a new iron so "whooppee"...Tesco Double up Voucher promotion. I chose my iron, exchanged £50 of Tesco Clubcard vouchers for £100 of e-vouchers and ordered the iron. Ok so far so good...! Payment....I was only allowed to use £80 worth of my e-vouchers because the vouchers were in £20 denominations and the iron was £99.97 and guess what....Tesco won't give me 3p change!! I rang Customer services & a very apologetic advisor told me that you have to spend the exact amount or more, but definitely not less!! I said that I didn't particularly want the 3p back, they could keep it, but even after speaking to his supervisor, I still couldn't use my last £20 e-voucher. I paid the outstanding amount of £19.97 on my debit card and I'm now left with a £20 voucher to spend on Small Electricals...but I don't want anymore Small Electricals!! Aaaarrrggghh!
    I'll be leaving feedback on the Tesco site as the confirmation email I received AFTER I'd chosen the amount of Clubcard vouchers I wanted to exchange was the only place that states that the cost of the item you're purchasing must equal or exceed the value of the e-voucher. Too late then! :mad:

    This happened to me earlier in the year when buying ipods for DD and DS. I ordered a small item to take me over the cost of the ipod and then took it back. Won't help you, but might help others.
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