Who to Take to Court? Any Advice Please

stuart_miles

Thank you, that is useful to know.

I'm pretty sure that in the small claims court, we can prove it fails so often, its unreasonable.
I hope you get time to fight it, but I understand, I wish I didn't have to do this, I got so much more better things to spend my time doing :T

Flyboy152

mildred1978 wrote: »

FWIW I have the same machine and have had similar trouble. Have only recently contacted LG who are changing the motherboard next week.

I can't say it's a problem I'd sue over though.

What action will you take if LG don't fix the problem and then tell you it's your fault?

mildred1978

Flyboy152 wrote: »

What action will you take if LG don't fix the problem and then tell you it's your fault?

I've had the machine about 18 months. I have a 15 month old child. It's something I just deal with to be honest, and would probably continue. I don't do enough washing for it to take hours off my life.

stuart_miles

Had a bad day yesterday, no washing cycle finished, we have wet clothes going mouldy!

Sadly Mildred, we do a lot of washing

Flyboy152

mildred1978 wrote: »

I've had the machine about 18 months. I have a 15 month old child. It's something I just deal with to be honest, and would probably continue. I don't do enough washing for it to take hours off my life.

You are either, a rogue traders dream, or are far too wealthy to worry.

mildred1978

Flyboy152 wrote: »

You are either, a rogue traders dream, or are far too wealthy to worry.

Well, I'm bo pushover, so must be t'other one

stuart_miles

:rotfl:

Flyboy152 wrote: »

You are either, a rogue traders dream, or are far too wealthy to worry.

:rotfl::rotfl::rotfl:

stuart_miles

My letter was sent on Tuesday, they have until Wednesday to reply, no reply yet.

WishI'dReadSooner

I'm willing to bet that a consumer program like Watchdog would be VERY interested in a story like this, especially as it seems kike it's a common occurance.
I'd send them the link to this thread - and any others you find on here/elsewhere.

stuart_miles

UPDATE: I contacted the retailer by phone and sent a letter to which they didn't reply so I raised a small claim against the retailer which they have acknowledged and are defending the full amount !

Waiting upon their defence papers now.