Bailiffs Exposed on ITV Monday 31st October

hallowitch

Exposure

Episode: 6 of 6
Monday, 31 October 2011, 10:35PM - 11:35PM

Factual

• Production house: Snapper TV
• Press contacts: Grant Cunningham [EMAIL="grant.cunningham@itv.com"]grant.cunningham@itv.com[/EMAIL]
• Picture contacts: Peter Gray [EMAIL="peter.gray@itv.com"]peter.gray@itv.com[/EMAIL]
• Viewer enquiries: [EMAIL="viewerservices@itv.com"]viewerservices@itv.com[/EMAIL]

Bailiffs: This film goes undercover to investigate the behaviour of the bailiffs instructed to chase millions of householders and car owners each year.

It asks whether the voluntary guidelines that bailiffs are meant to follow are enough to protect the public.

hallowitch

I saw the trailer for this last night

In the bailiffs own words

you don't have 4 days you better get on the phone now and raise the money now

speak to me like that again and i will come looking for you


I don't know if this was a rossendales bailiff but Julie Green-Jones, chairman of Rossendales has had plenty to say
http://www.credittoday.co.uk/article/11153/online-news/rossendales-rebuffs-malpractice-claims

Bailiff firm Rossendales has said claims of malpractice at the firm which are due to be exposed in a television documentary are unsubstantiated and misrepresented.


Credit Today understands that the firm is among several enforcement firms featured in ITV’s Exposure programme, after a reporter from the channel joined the Lancashire-based firm under the pretence of training to become a bailiff.

It is rumoured that the reporter will show examples of misconduct during his time at the firm, but Rossendales has claimed that many of the allegations are against one bailiff, whose contract has now been terminated, and are unsubstantiated or misrepresented.

Julie Green-Jones, chairman of Rossendales, has released a statement ahead of the programme, explaining the firm’s position.

The statement said: “As a leading business in the enforcement industry, recovering £92 million for its clients in the last financial year, Rossendales has been at the forefront of shaping an industry which is in need of tighter regulation and legislation.

“The programme seeks to allege serious malpractice throughout the industry. In Rossendales’ case an undercover reporter spent time in the field with a first call bailiff. Subsequently an internal investigation led to the termination of that bailiff’s contract for breaching company guidelines and policies, however many of the allegations against him are unsubstantiated or misrepresented.

“Viewers of the ITV Exposure programme, which is due to be aired at the end of October, will see me call for the coalition government to take legislation forward so companies like ours can help rid the industry of operators that don’t subscribe to the values of professionalism and integrity. Rossendales will be launching its ‘Campaign for Change’ and looks to fellow professionals in the industry to provide their support.”

ITV says the purpose of the programme is to “investigate the behaviour of the bailiffs instructed to chase millions of householders and car owners each year”. It claims to ask “whether the voluntary guidelines that bailiffs are meant to follow are enough to protect the public”.
The Civil Enforcement Association – a bailiff trade body – has also issued an email to its members alerting them to the programme, and says it is working with communications company !!!!!!!en with a view to doing an interview in response to the programme.


The programme is set to be aired on October 31st at 10.35pm.
Earlier this year Rossendales was announced as one of 10 debt recovery agencies appointed by HM Revenue and Customs to recover outstanding tax debt.

RAS

Might make interesting viewing - love to know which other companies are involved.

fermi

Thanks. Should be worth watching.

RAS

Rossendales feature here https://forums.moneysavingexpert.com/discussion/3542365

and here https://forums.moneysavingexpert.com/discussion/3509405

RAS

And equita feature here a lot charging fees for vans and things to which they have no right as there is no levy.

immoral_angeluk

Just for balance, not ALL bailiffs are as awful as the ones on tv. You have to remember that there are plenty of good ones, but of course they wouldn't get ratings for those....

I agree that some bailiffs are terrible and will be interested to watch this, BUT please remember that not all bailiffs are that bad!

RAS

may be but most who feature here are so and sos

it is on Monday guys.

hallowitch

RAS wrote: »

may be but most who feature here are so and sos

it is on tonight guys.

Monday, 31 October 2011, 10:35PM - 11:35PM ITV

RobertoMoir

RAS wrote: »

may be but most who feature here are so and sos

*ahem* ;-)

it is on Monday guys.

I'm totally going to record this.

I think I've said this before, but when I was a certificated bailiff I thought the firm I worked for were right bandits... compared to the stories I read here, they were paragons of virtue. And believe me, they weren't paragons of virtue.

fermi

Also mustn't mix up County Court bailiffs with private bailiff firms.

Allegedly a world of difference in behaviour.