Parcel Force 48 hours - Northen Ireland?????

littleian_2

I sent a Sony TV to a London address 29/12/2006 by Parcel Force it was tracked No SN0101494 to London West LD depot at Concord Road Acton London at 04.35 on the 30/12/2006 and then disappeared.
I phoned London on the 3/01/07 to see why the parcel was not delivered and was told they could not find it. Also the person that was to receive the TV phoned London and was told they could not find the TV. I phoned the local Parcel Force office at Perth and spoke to the manager he said he would try and trace the TV, He told me that the depot at London was burgled on the 31/12/2006 he said he would look into it that was on the 4/01/07 he then sent me a claim form the next week which I fill in and sent to there claim office in Glasgow on the 10/01/2007 It is now the 02/03/07 I received a letter to say that they received the claim.
Am I entitled to the full price of the TV it was new and never out of the box Idid not pay for extra insurance.
I have been onto the London police to see if it has been reported they say they have no record of the break-in so some one at the London West Depot has stolen my £1000 Television and what have I got???? To date nothing