Parcel Force 48 hours - Northen Ireland?????

BusinessStudent

Hintza wrote:

Ah ok best give them a call. I assume you booked direct not via one of the cut price brokers? If it was a broker you might have to via them.

I booked online

BusinessStudent

Hello All.

The online tracking is still showing nothing about my package - I tried phoning today but i cannot seem to get through to a person!!

It's driving me crazy

BusinessStudent

Can anyone help?? - What should I do? - I cannot seem to find out anything on online tracking and I cannot get through to a person at parcelforce!

pennylane99

the phone lines are open from 9am to 5.30pm....or use the "contact us" option on the tracking page

sorry, there is no point us speculating what the problem might/could be....you will need to speak to parcelforce to find what the problem is.

BusinessStudent

pennylane99 wrote:

the phone lines are open from 9am to 5.30pm....or use the "contact us" option on the tracking page

sorry, there is no point us speculating what the problem might/could be....you will need to speak to parcelforce to find what the problem is.

Thanks

I have tried to call but you cannot get through to a person, its just a computer system thing.

pennylane99

BusinessStudent wrote:

Thanks

I have tried to call but you cannot get through to a person, its just a computer system thing.

It will be closed now...try during the day...or is there a local office in your area you can speak to.

irnbru_2

BusinessStudent wrote:

so why didnt the system tell me that i could not send my parcel via parcelforce 48 to northen Ireland?

You can.

According to this page there are 3 zones and exceptions within which delivery cannot be guaranteed in 48 hours.

I'd be more concerned about the collection details not showing up.

MrsTee_2

chuckles1066 wrote:

Er, that the Royal Mail charge you for a service and then don't provide it?

It happens hundreds of thousands of times a week........it's the price we pay for allowing them a monopoly on the postal service.

Err have you been out of the country? RM's monopoly ended on the first of January 2006!!!

I hope the OP gets the problem resolved, the online tracking system is fairly new and still has a few 'bugs' ringing them would be the best idea.

BusinessStudent

MrsTee wrote:

Err have you been out of the country? RM's monopoly ended on the first of January 2006!!!

I hope the OP gets the problem resolved, the online tracking system is fairly new and still has a few 'bugs' ringing them would be the best idea.

Thanks

I have already called them BUT CANNOT get through to a person - Its just a computerised telephone system thing - how do I get through to an actual person at Parcelforce?

MrsTee_2

Phone number for Londonderry office is
08700 844598