EXPIRED!!! £15 to spend in Boots for just £5 with Living Social! :-)

Boots_UK

fleur365 wrote: »

I have rec'd an email from boots saying i wasnt logged in or navigated away from the page both of which is untrue. My order was from ebay for £2.89. Boots have said I need to make another transaction but why should I when I have already made one and don't need anything else as the shops available on treat street are limited, not happy

Hi Fleur

Please email us at treatstreet@boots.co.uk and I'll check your account and try to sort this out for you - it may be that ebay didn't tell us about your £2.89 order but I can resolve that without you having to complete another order

thanks Boots

fleur365

Boots_company_representative wrote: »

Hi Fleur

Please email us at [EMAIL="treatstreet@boots.co.uk"]treatstreet@boots.co.uk[/EMAIL] and I'll check your account and try to sort this out for you - it may be that ebay didn't tell us about your £2.89 order but I can resolve that without you having to complete another order

thanks Boots

Thanks for your prompt reply. I have send an email at 15.06pm today x

woollyhat_2

My purchase tracked but it says waiting for confirmation. How long does that take?

Boots_UK

woollyhat wrote: »

My purchase tracked but it says waiting for confirmation. How long does that take?

Hi Woolly hat! Thats the 35 days between your transaction being made and the points appearing at the kiosk. Sorry about the wait - we have to wait that long in case you end up returning or cancelling your order

You'll get an email from Treat Street after 35 days to remind you to collect your points too

thanks, Boots

woollyhat_2

Boots_company_representative wrote: »

Hi Woolly hat! Thats the 35 days between your transaction being made and the points appearing at the kiosk. Sorry about the wait - we have to wait that long in case you end up returning or cancelling your order

You'll get an email from Treat Street after 35 days to remind you to collect your points too

thanks, Boots

Thank you.

fleur365

Boots_company_representative wrote: »

Hi Fleur

Please email us at [EMAIL="treatstreet@boots.co.uk"]treatstreet@boots.co.uk[/EMAIL] and I'll check your account and try to sort this out for you - it may be that ebay didn't tell us about your £2.89 order but I can resolve that without you having to complete another order

thanks Boots

After another email boots now saying that not only have they got no record of my transaction but that they have no record of me even logging into my account! Well I definately did, something's not right with the system

fleur365

fleur365 wrote: »

After another email boots now saying that not only have they got no record of my transaction but that they have no record of me even logging into my account! Well I definately did, something's not right with the system

Decided to place another order on treat street to get my points and it said my code had already been used- I know!!

Called cs and spoke to lovely person who sorted it all out for me so happy now x

WELSH-DRAGON_2

I have just emailed boots as no transaction has tracked and no points. Look forward to receiving a prompt response

Welshy x

*Bargain_Hunter*

Just had an email to say my 1500 points have been credited. I just need to go to an ACM to activate them! Yay :j

Ami82

*Bargain_Hunter* wrote: »

Just had an email to say my 1500 points have been credited. I just need to go to an ACM to activate them! Yay :j

I've also received an email to say my treat street advantage points are ready to collect but there is no mention of the 1500 points just the shop i purchased from (ebay) and the date (20/10/11). Was this the info you got too? TIA