EDF Really Useless

MillicentBystander

Been with them (I think) 9 months now and still haven't had a gas bill. They are taking the 'correct' DD though so of course I am massively in credit. Praise the Lord!!! A complete shambles of a company.

liam8282

MillicentBystander wrote: »

Been with them (I think) 9 months now and still haven't had a gas bill. They are taking the 'correct' DD though so of course I am massively in credit. Praise the Lord!!! A complete shambles of a company.

Ring up and give a meter reading over the phone, see if that helps?

If I were you I would be quite worried, when I finally got my first bill they had me on the wrong tariff on both gas and electric and the meter readings were all estimates and needed changing to actuals.

MillicentBystander

liam8282 wrote: »

Ring up and give a meter reading over the phone, see if that helps?

If I were you I would be quite worried, when I finally got my first bill they had me on the wrong tariff on both gas and electric and the meter readings were all estimates and needed changing to actuals.

I don't fancy spending 60 mins+ listening to their awful musak, TBH. Unless they are actually picking the phone up these days? I've got to the stage where I genuinely don't care anymore. I'm paying at least enough to cover my consumption (I'm on Fixed Saver V2 which is pretty cheap TBH) and I just think let them get on with it. They seem happy enough so why should I worry? No wonder Angela Merkel had to show Sarkozy where his lectern was yesterday at the G20

Goldensock

EDF have near enough 6 million customers on their books.

backfoot

Goldensock wrote: »

EDF have near enough 6 million customers on their books.

......... but only about 3 million on the IT system and most of that is wrong.

MillicentBystander

backfoot wrote: »

......... but only about 3 million on the IT system and most of that is wrong.

:rotfl: :rotfl:


Or maybe they actually have 12 million but only think they have 6?