NGP Parking Charge - They Ignored My Appeal, Now What?

bondy_lad

just stop worrying, nothing can/will happen, you are not a criminal you have just recieved an invoice asking for money,,,you will recieve more just completely ignore despite how they look what they threaten etc,,all they want is you money,,do not give it to them.rest easy nothing will happen.these people prey on the vulnerable etc they are cowboys and make it seam legit,,its not,, most of on here want them to take us to court,,they wont,,because they know they will lose.

lois32

Wax,

You can ignore letters, I was in simmilar situation and also apealed and was ignored but decided to continue and this is what I did (but it took 2 months)

I have emailed (and sent fax) to the property Managemant company (check who is it in your case), I explained that some car parked on my space and I did not have a choise and needed to park on someone elses space. You can say that you did not know the city, was night and you could not look for a space in the bay, was in rush for a buisness meeting etc. (I assume it was the Bay, where was that???)... Say that your company is the owner of the apartment and have alocated space so you did not have to park on someone's space, but NGP did not do proper job - keeping the space clear etc, say they ignored your appeal and insted to help you they ignore. Be sure that manager of the propery reply to you, say it is urgent etc. In my case it helped and they cancelled.

Good luck

WaxMechaniK

Thanks once again all for your replies, making me feel a lot better now. I think I definitely should take lois32's advice.

Not sure what some of you mean by 'troll alert'??

Also, here is the forum where I found the person talking about how they were fined and taken to court:

*sorry this site says new users cannot post links. Its on Volvo Owners Club Forum, a thread titled 'Parking Tickets - Pay or Ignore'. Look for rickwales' comments.*

To quote:

Not so, NGP took me to county court over a parking penalty issued on a housing development where they controlled parking - i owned a proeprty there and was parked in a now parking area whilst I collected the tenants rent (the tenant being parked in the allocated bay)

After six months of ignoring succesive threating letters I got on the phone and eventaully spoke to a human and told them where to stick their notice, a week later they took me to county court - I lost my bill was £120 for the penalty plus statutory Interest plus there legal costs of £150 and my own legal costs were £650 as my solicitor appeared in court with me, the judge was sympathetic but NGP had the legal right to issue penalties on the private land as the landowner had issued them a contract to do so.

Most of my neighbours have at some point either had a penalty note or one of their visitors has, many of them have never paid and gotten away with it, certainly to date I was the only one that they pursued via county court, probably due to my comments on the phone.

There was a slight upside, the tenats association had a whip round and covered £500 of costs and we succesfuly pressurised the landowner to boot that parking company out, the downside is that they just repleced them with another but they dont patrol as much as NGP and they have to allow 2 hrs before they penalise - this is however a specific agreement on the devolopment

WaxMechaniK

esmerobbo wrote: »

NGP New generation parking?

Yep that's the one.

esmerobbo

A troll on this forum is someone who posts fictional wins or posts claims of these horrendous costs to defend or lose cases.

Your quoted post from the Volvo owners club looks exactly like one, for the following reasons.

1 You would never receive court papers after one week.
2 Legal costs are capped at £50 in the small claims court.
3 A solicitor of any worth would have told their client that they did not need to attend a county court hearing let alone let them rack up a fee of £650
4 No Judge in any court would say that a private company could impose penalties, some do say they can charge for parking, but if they were described as a penalty they would throw the claim out.

The poster on that forum was either a troll or they lied. Their description of events just do not add up.

Whenever there is a discussion on here with a quickly raising post count regarding one company getting lots of hits, we sometimes see trolls pop up saying "Oh this company took me to court and won" They are normally first time poster, then say they took forum advice, then when asked for details disappear.
The PPC's troll this and other sites to see what's going on and even to gain information that they could use.

You could try writing to the management company, but contact with NGP will only encourage them.

You have asked advice and it has been to ignore them, if your not comfortable with that then the alternative is to pay them.

esmerobbo

Just looked at that post! http://www.volvoforums.org.uk/showthread.php?t=115328&page=6

Not many there believed him either!!

peter_the_piper

Not germane to NGP but funny, taken from the same thread.
Originally Posted by Bigman1207
Had a call from my wife as she was dropping our son of at his runing club.....road is maintained t public expense, has double yellow lines....and a private clamping sign visible.

yep wife was 10 feet behind her car waving, daughter (disabled) was in the car...calmper drove in and clmped her.

She phoned me as sheneeded £150 release fee.

I arrive and park in nearby car park and walk over to upset wife and daughter, I ring clamper and I see him and his driver there little van through a no entry, park on the double yellow lines nd start to talk about the fee.

I ask them how come they dont wear their seat belt, go through a no entry and prk on doube yellow lines to clamp my car and to acecpt a fee, they both say because we can.....

I rng there omany nd there is no way they woild wavier the fee so I paid to get the car released. i then request the driver an pasengers name an address....they both refuse.....so I "show out" as a olie officer requst details again to which they refuse and arrest them both for filing to supply a name and adres to allow them to be reported for the specific offences.

They trid to ring here boss but i stopped this as they were under arest whilst i awaited my mates in a bigger van, they then boh came accross with their details, this allowed me to report them for summons. So not taken to the station.

Next day there boss rang me and we discused the fact that as they were registered clampers they were an SIA registered comany, yet fild to give a reeipt for monies paid, neither was weraing an SIA identifaction. as a result of this i received a £150 refund as the clmpers had acted inppropriatly.

Sumons still went thrugh or driver...contravingng no entry, no seat belt and parking vehice n a dangerous position, no idea what the fine was though.....pasenger got words of advice from me for no seat belt.

The only and i stress the only thing y wife did wrong was not secure the disabled badge so when she closed the door it sliped out of immediate line of sight. Oh and vehcile was being used as intention was for daughter to watch boy running so vehile was being used for and on behlf of he badge holder.

must admit if i had the number for some big guys in a van with bats the way i was feeling due to the distres it caused my wife nd daughter I may...just may have ut a cal in!

As for the parking fines .....i like the thread and think there is some good advice....i hope i never make an enemy of the hitcher though he (or she) seems like a very very handy investigator as the researh is top notch!!!

Cheers

BM

Oh any speling errors are due to my blkberry keyboard!!


just clicked edit to read this...spelling make me sound like the french copper of allo allo but im sure you get the gist!

Not a civil matter when it hits home is it?

notts_phil

Obvious troll...

lois32

Why people who was clumped or taken to a court don't scan and put on here papers as a proof? I think it's fake. I do not know anyone who was taken to a court, but many who got tickets. I do not believe in expences of£650. My friend was taken to a court by police, and he paid £250 in total.... I would really recomend Wax to do what I did, as the management company employ NGP and they would be afraid they lose the contract if too many owners complain.... It is anaceptable how they treat people (I mean reject each single apeal)!

WaxMechaniK

Hi all, thanks for your responses.

I have today received another letter, which seems to actually note what I had written in my last email of appeal to them. However the letter states they will not be wavering the charge. Here is what it says:


Thank you for your letter concerning the above unauthorised parking event. Please rest assured that our Appeals Managers have personally investigated this claim and carefully considered the various points you have raised with us. However, based on the information we have received, we will not be waiving Charge on this occasion. The contractual signage on site clearly states the parking regulations. Parking in breach of the terms and conditions is not permitted unless instructed to do so by NGP.

The company has only received one e-mail which was sent on the 6th October2011 and we have written on three occasions.

We appreciate that this is not the decision that you will have hoped for. Unless you have any additional information that you have not already brought to our attention, this decision is final. Although further correspondence will be noted and filed, we will not respond except where you have provided new evidence to substantiate your claim.

Whilst we are unable to revoke this notice, we hope this offers an explanation and addresses your concerns. If you have not already settled the charge, please forward payment to the address below or by calling 0871 434 4372.

Please note the charge has increased to £150. If the PCN remains unpaid it will be forwarded to our debt recovery/ legal team.

We hope that you will take advantage of the extend discount period and will send your remittance promptly if you have not already done so.

Yours faithfully,



PCN Appeals Department
New Generation Parking Management Limited


So now I need to know, do I still ignore? I notice that this letter seems to be simply an edited template as the scans I've seen of other people's appeal letters exactly the same. I also noticed that there is a contradiction. It says payment has increased to £150, then goes on to say that they hope I will take advantage of the 'extended discount period'. Wha? Also, some poor grammar in there too.

So can everyone advise me again on what to do.

Sorry to keep asking, Im sure this will help others in the same boat too.



Cheers all!