Mystery Shopping Thread 21 *PLEASE READ THE OP FIRST**PLEASE NO CLIENT NAMES OR FEES*

jillyjacks

does anyone do instore cleaning audits?? jjust got a phone call asking if i'd be interested in doing some regular work from jan onwards.....got to ring him back tomorow with my answer...only ever done MS's before so not sure what i'd be letting myself in for??

polythenegirl

mimi1234 wrote: »

I emailed TNS and this is the reponse I got for the above:

"With regards to your Dictaphone, please send this by recorded delivery. We will reimburse you for the cost of this at the same time as your visit fee".

So don't send it just normal post, they specified Recorded.

Oooo... thanks!

Boredupnorth

samtastic7 wrote: »

is it the perfum eshsop for esa where the no fee reimbursement covers half the price if u are lucky?

Dont forget to mention that the shop is a lot more expensive than other shops to start with. I wanted to buy some aftershave for my son and worked out that even with the fee it would still cost me £7 more than buying at Boots!

sarah_barker

Hi everyone,

I'm about to do my first mystery shop tonight - a checkout audit for a supermarket.

I'm a little bit nervous though about my briefing, I know i'm obviously supposed to stay undercover, but how am I supposed to carry out the audit if no one is allowed to see my briefing form? Do I take in my own paper and note things down or just try to keep the form out of view (the brief says to leave it in a car or in my bag :S)?

The supermarket i'm assessing is massive so i don't think i'd just be able to remember everything off the top of my head? :eek:

Boredupnorth

sarah_barker wrote: »

Hi everyone,

I'm about to do my first mystery shop tonight - a checkout audit for a supermarket.

I'm a little bit nervous though about my briefing, I know i'm obviously supposed to stay undercover, but how am I supposed to carry out the audit if no one is allowed to see my briefing form? Do I take in my own paper and note things down or just try to keep the form out of view (the brief says to leave it in a car or in my bag :S)?

The supermarket i'm assessing is massive so i don't think i'd just be able to remember everything off the top of my head? :eek:

If its for GR you do not have to stay undercover at all, if you read the brief it does not say its covert at all. In fact it tells you what to say if you are challenged. They even provide you with a form to do the audit with in the brief.

mysterious_girl

sarah_barker wrote: »

Hi everyone,

I'm about to do my first mystery shop tonight - a checkout audit for a supermarket.

I'm a little bit nervous though about my briefing, I know i'm obviously supposed to stay undercover, but how am I supposed to carry out the audit if no one is allowed to see my briefing form? Do I take in my own paper and note things down or just try to keep the form out of view (the brief says to leave it in a car or in my bag :S)?

The supermarket i'm assessing is massive so i don't think i'd just be able to remember everything off the top of my head? :eek:

Record it on your mobile as you walk along the tills. "Till 1, 2 people waiting, till 2n unmanned, till 3 one person waiting, till 4 closed, till 5 two people waiting etc"

Boredupnorth

mysterious_girl wrote: »

Record it on your mobile as you walk along the tills. "Till 1, 2 people waiting, till 2n unmanned, till 3 one person waiting, till 4 closed, till 5 two people waiting etc"

Why would you do this? The brief tells you that you MUST use their form. This is not covert at all

sarah_barker

Boredupnorth wrote: »

If its for GR you do not have to stay undercover at all, if you read the brief it does not say its covert at all. In fact it tells you what to say if you are challenged. They even provide you with a form to do the audit with in the brief.

Ah it's the assessment form that I couldn't find but i've got it now. Now I realise that that is obviously separate to the brief. thank-you

mysterious_girl

Boredupnorth wrote: »

Why would you do this? The brief tells you that you MUST use their form. This is not covert at all

I find it easier.

jillyjacks

I pretend I am writing on my shopping list when i do a checkout audit