Mystery Shopping Thread 21 *PLEASE READ THE OP FIRST**PLEASE NO CLIENT NAMES OR FEES*

whitelabel

square-pants wrote: »

Did a petrol job this afternoon ( client and competitor visit one) Filled up fuel at the client and then went on to the competitor - massive refurb going on, basically a massive hole in the ground surrounded with big metal fencing. PANTS!

Contacted MS company so waiting to hear back, will I get any kind of fee?

did you take a photo ? (always useful to do so in these situations even if the brief doesnt ask it)

should get the fee for it, or youll be asked to go to another competitor... dont be bullied in to it though if its not near by, and even if it is say you did what was required in the job description and require paying for it and if they want extra visit you require additional mileage and fee for that...

serendipity2706

square-pants wrote: »

Did a petrol job this afternoon ( client and competitor visit one) Filled up fuel at the client and then went on to the competitor - massive refurb going on, basically a massive hole in the ground surrounded with big metal fencing. PANTS!

Contacted MS company so waiting to hear back, will I get any kind of fee?

I had one of these a few weeks back, just reported it was a hole surrounded with fencing,and was paid with no queries too.

mysterious_girl

mimi1234 wrote: »

I was really interested in doing these yonks ago, but unfortuntately, I am not old enough. They have an age restriction so you don't get a teeny bopper going in I think.

Anyroad, ESA have some shops no one is wanting to do in my area. They were due last week but no one picked them up. I could fit them in tomorrow, but only if they up the fee more or give me mileage. Has anyone ever succeeded in extra mileage with them ever?

You may be lucky enough to get a bit extra, just enough to buy a sandwich. They are so not generous. They rang me about 5 times once about a job and I said I'd only do it for X amount. They refused and slowly over two weeks the fee kept creeping up and up on the board until it was finally at the X amount I stated. I was too slow and some other !!!!!! nabbed it first. They could have had it done two weeks earlier without all the extra admin hours wasted. When will they learn?!

N.I.M

mysterious_girl wrote: »

You may be lucky enough to get a bit extra, just enough to buy a sandwich. They are so not generous. They rang me about 5 times once about a job and I said I'd only do it for X amount. They refused and slowly over two weeks the fee kept creeping up and up on the board until it was finally at the X amount I stated. I was too slow and some other !!!!!! nabbed it first. They could have had it done two weeks earlier without all the extra admin hours wasted. When will they learn?!

They won't. They refuse to learn. I've told them if they ring me during office hours I will require at least an extra £10 as I've had a verbal about them ringing me during office hours. Forgot to set the phone to silent and it rang while one of the directors were stood next to me. Needless to say when I rang back they wanted me to go 60plus miles for no additional fee. ...erm...no?

mysterious_girl

serendipity2706 wrote: »

I had one of these a few weeks back, just reported it was a hole surrounded with fencing,and was paid with no queries too.

I've had it happen to me once too. Don't worry they still paid. Just fill in the report stating what was going on. As long as you submit it tonight you'll be fine and they won't deallocate it.

mimi1234

mysterious_girl wrote: »

You may be lucky enough to get a bit extra, just enough to buy a sandwich. They are so not generous. They rang me about 5 times once about a job and I said I'd only do it for X amount. They refused and slowly over two weeks the fee kept creeping up and up on the board until it was finally at the X amount I stated. I was too slow and some other !!!!!! nabbed it first. They could have had it done two weeks earlier without all the extra admin hours wasted. When will they learn?!

I'll put on my nice voice and be uber polite. Hopefully it will work, if not, their loss, they can keep the visits and keep upping the fee until someone else picks them up. Thanks for your advice though angel :A

System

the gap burger email is confusing. are the bonuses guaranteed or are they the prize draw?

debsjc

berbastrike wrote: »

the gap burger email is confusing. are the bonuses guaranteed or are they the prize draw?

I just came one here to ask exactly the same thing. Very unclear wording.

N.I.M

Par for the course, assume prize draw and you won't be disappointed.

marvellousaunt

Thirded - it says 'eligible for bonus' and then says you would get the bonus. Hmmm. Good advice to assume prize draw, I'll do that. I've gone for 4 Drive Thrus so I can chuck the food away / give to a homeless person and I've lost 5 minutes of my time.