Mobile phone water damage

WaxiesDargle

Hi

my daughter spilt a glass of water on her blackberry bold mobile phone and now it wont turn on or charge up

she currently pays £30 amonth on a two year contract that started in January (the phone was free)

As this was a free phone with the £30 monthly fee can I claim on my Halifax home insurance for a new phone?...I think I can guess what the answer will be and that I'll have to bite the bullet and buy a second hand one myself (with daughters contributions of course)

johnnyroper

even though it was free the handset still has a value so you need to weigh up if the insurance excess is worth paying compared to cost of replacement handset.It should be covered if you have accidental damage included?

first off though try putting it in a glass of rice for a few days to absorb moisture and then in airing cupboard,i rescued my sisters iphone this way after it went down the toilet.

chanz4

£180 from argos, dont claim on insurance not worth it

WaxiesDargle

thanks for the advice it's appreciated

I have £100 excess on my Halifax home insurance and accidental damage is included...i dont think they make that same model anymore though

Radsteral

blackberry bold 350 from argos..are we talking for the 9700?

jamespir

heres a trick take the back off and remove the battery put it in the airing cuboard for a few hours (6) then try it again

WaxiesDargle

Radsteral wrote: »

blackberry bold 350 from argos..are we talking for the 9700?

yes the one she has is the 9700....sorry I was told they no longer make them and that its the 9780 that is the current model

[Deleted User]

Hi,

it's maybe good that it won't turn on, as seemingly that is when the damage done after contact with water.

As already said, try the drying out process, remove the battery first, soak up any excess water, and go with the rice and airing cupboard, don't be in too big a hurry to switch on, I'd give it a day or two at least.

Good luck.

st-tubs

This happened to me too! I had a blank screen and you could see the water inside but before you buy a new one try this. DON"T keep trying to turn it on, remove the battery, leave it open (if that's applicable) and just leave it alone to dry out for a week. Yes a week. That's how long mine took. Don't fiddle with it, tempting as it is!

Mine is now back to normal...... and I am more careful with it!
Hope this helps.

visidigi

if you do try the dry out and it fails, you can send in a water damaged phone for cashback, will help offset the replacement - note, you dont need to replace the exact same phone with the same phone, any BB has the same standard functionality.

andychelt

Try just taking the phone back to the phone shop first and say it doesn't work.

I once had an N95 that got absolutely drenched few years back when I was videoing the floods. I was fairly new into the contract and they just repaired it without question.

On the flip side had another N95 year or so later and with a month or 2 left of contract I took that one to get repaired and they claimed it was water damaged so not repairable yet this one hadn't been anywhere near water! :rotfl: