Data Roaming costs in Italy

DUTR

zagfles wrote: »

We're not talking double or triple the expected price. We're talking 250 times. £8 a pint is a lesson learnt, maybe double or triple the expected price. What if it was £1000 a pint? Would you be complaining you'd been "ripped off"?

Not if I had not asked 1st, there maybe hidden extras in the venue that charges such sums for a drink.
It is a view we will have to agree to differ on, you feel people are being ripped off, I don't. However little data I use in a month is charged to me at the same rate, I don't feel I am ripped off that month.
Fact of the matter is the charges are here at present and set to remain at your disliked tariff for many months ahead, will it prevent me from taking phone abroad? No, will it change my usage when abroad? No

zagfles

DUTR wrote: »

Not if I had not asked 1st, there maybe hidden extras in the venue that charges such sums for a drink.

Or they might just be out to rip off the unsuspecting mugs who don't ask the price first.

It is a view we will have to agree to differ on, you feel people are being ripped off, I don't. However little data I use in a month is charged to me at the same rate, I don't feel I am ripped off that month.
Fact of the matter is the charges are here at present and set to remain at your disliked tariff for many months ahead, will it prevent me from taking phone abroad? No, will it change my usage when abroad? No

I've never been ripped off as I always understand exactly what I'm going to be charged. The main problem is not the prices themselves but the awareness of the prices. If someone knew their foreign usage would cost over £1000, they would probably find other ways like using the hotel wifi etc.

If a bar tried charging £1000 a pint without pre-warning people before they buy, and then tried to force them to pay, pointing at the tariff at the end of the bar saying "you should have checked", there'd be trouble, and they'd likely lose their licence. You might quite happily pay, but I can guarantee the vast majority won't.

So the EU mandated warning text is a good start, but I believe only one has to be sent and at quite a low limit which people may want to exceed.

I'd mandate a warning text every £100 the bill increases, with no feeble excuses about them not knowing how much you've used it for a few days - they seem to manage to stop PAYG phones working immediately after the credit has run out.

DUTR

zagfles wrote: »

Or they might just be out to rip off the unsuspecting mugs who don't ask the price first.


I've never been ripped off as I always understand exactly what I'm going to be charged. The main problem is not the prices themselves but the awareness of the prices. If someone knew their foreign usage would cost over £1000, they would probably find other ways like using the hotel wifi etc.

If a bar tried charging £1000 a pint without pre-warning people before they buy, and then tried to force them to pay, pointing at the tariff at the end of the bar saying "you should have checked", there'd be trouble, and they'd likely lose their licence. You might quite happily pay, but I can guarantee the vast majority won't.

So the EU mandated warning text is a good start, but I believe only one has to be sent and at quite a low limit which people may want to exceed.

I'd mandate a warning text every £100 the bill increases, with no feeble excuses about them not knowing how much you've used it for a few days - they seem to manage to stop PAYG phones working immediately after the credit has run out.

Before the EU suggestion of sending a text, O2 certainly sent a text which arrived more than once during my stays abroad warning that using data can be expensive and also of the rates charged for both voice and data.

http://socyberty.com/lifestyle-choices/top-3-world%E2%80%99s-most-expensive-beer/

the £1000/pint is not too far away

I honestly believe most users do know the rates before they travel, it seems odd that they know exactly which board to post upon when the bill arrives (unless of course they are just attention seeking)

zagfles

DUTR wrote: »

Before the EU suggestion of sending a text, O2 certainly sent a text which arrived more than once during my stays abroad warning that using data can be expensive and also of the rates charged for both voice and data.

http://socyberty.com/lifestyle-choices/top-3-world%E2%80%99s-most-expensive-beer/

the £1000/pint is not too far away

I honestly believe most users do know the rates before they travel, it seems odd that they know exactly which board to post upon when the bill arrives (unless of course they are just attention seeking)

The unit costs (cost per Mb) probably means nothing to most people, ie in terms of usage it gives them. It's a bit like how clueless some people are about the cost of electric, they may be able to look up the charge per KwH but most people are incapable of relating that to usage. Some numpties go out of their way to charge their mobile at work, when it typically costs about 0.2p to charge a mobile.

As for attention seeking :rotfl:you having a laugh, "look at me, I've been an idiot" is not the attention most people seek.

As for finding this forum, it's a top rated google site, google "high mobile bill" and it's the fourth down on the first page.

Pmatt

Biglad, zagfles an TakeThis all seem to agree that £1.28 per MB of data, or more than 250 times the home rate, does seem to be a little expensive. DUTR however seems to consider this to be reasonable or so it would seem from the comments received. My usage of the internet whilst on holiday was for email and to access information , such as travel times for trains and buses, times for events in the area in which I was staying, local weather forecasting. No, I wasn't on Facebook, Twitter or other such triviality, just using the internet as an information resource. Given that if I send a text the cost is around 12p or an email relatively similar the billing information is the same. Yet if I access the net I am charged £1.28 per MByte which is approximately 250 times the charge at home. DUTR, you may consider that internet access is unnecessary for your needs but some of us have accepted internet as a valuable information resource. As one of the grey generation I find your attitude perverse. A rip off is just that, unjustifiable and therefore unacceptable to modern society. If mobile phone companies can continue to make profits on text messages at 12p then why are data charges extortionately high when the billing information is the same.

Incidentally I have found an alternative url for the Codice Fiscale but I still have to find a shop to use it, yet I have an current ISP who has chargeable links to overseas services through a partnership agreement and still I am charged £1.28 per MB

DUTR

Pmatt wrote: »

Biglad, zagfles an TakeThis all seem to agree that £1.28 per MB of data, or more than 250 times the home rate, does seem to be a little expensive. DUTR however seems to consider this to be reasonable or so it would seem from the comments received. My usage of the internet whilst on holiday was for email and to access information , such as travel times for trains and buses, times for events in the area in which I was staying, local weather forecasting. No, I wasn't on Facebook, Twitter or other such triviality, just using the internet as an information resource. Given that if I send a text the cost is around 12p or an email relatively similar the billing information is the same. Yet if I access the net I am charged £1.28 per MByte which is approximately 250 times the charge at home. DUTR, you may consider that internet access is unnecessary for your needs but some of us have accepted internet as a valuable information resource. As one of the grey generation I find your attitude perverse. A rip off is just that, unjustifiable and therefore unacceptable to modern society. If mobile phone companies can continue to make profits on text messages at 12p then why are data charges extortionately high when the billing information is the same.

Incidentally I have found an alternative url for the Codice Fiscale but I still have to find a shop to use it, yet I have an current ISP who has chargeable links to overseas services through a partnership agreement and still I am charged £1.28 per MB

As mentioned you all share the same view which is fair enough, so what are you going to do about it?
As I'm sure timetables and weather forecasts are available for viewing without the need to use a roaming mobile device, a £1.28/mb roaming that is probably one of the lowest costs rates available, the weather forecasts cannot change the weather and it is obvious that a fur coat would not be required in say the Caribbean as would shorts and t shirts not be appropriate for Siberia. Besides the tasks you mention are still not essential and as a grey generation as you put it , are already old enough and wise enough to know there are alternative sources of information plus much of the needed information could have been sourced before departure. If the much needed email was essential then 250-250000 times the price you guys pay at home is the going rate and that is the price you are going to have to pay for a long time to come , it is not going to change anytime soon

TakeThis

jamespir

DUTR wrote: »

yes of course there are benefits even if there is a premium, but all the things you mentioned were possible before mobile data, and of course I use data abroad, but nobody I know in real life gets these ridiculous high bills that are broacast on MSE, and yes they have Iphones and other smartphones too. I fear many of the stories of high bills are fabricated

i worked for orange customer service and i can tell you they are not fabricated

i dealt with two extremely high bills a 20000 pound bill and an 87000 pound bill

DUTR

TakeThis wrote: »

Nothing Troll abot the post, some valid points which the 3 of you refuse to accept, I don't own the networks, just raising a post based on logic not emotion so on that note you score



And judging on the amount of various posters on the thread, it looks to be a shared view, sorry guys

DUTR

jamespir wrote: »

i worked for orange customer service and i can tell you they are not fabricated

i dealt with two extremely high bills a 20000 pound bill and an 87000 pound bill

That would not be too difficult for a corparate account with several handsets on the account would it?
Smokes and mirrors and all that?