cant access safe mode due to a virus/malaware

RussJK · 12 October 2011 at 2:36PM

Don't give up yet! You can just buy a 3.5." external case for the hard drive.

It's as simple as opening up the case, removing the hard drive, and then sticking it into the case.

What area are you in?

RussJK · 12 October 2011 at 2:40PM

Gotta head out for a bit, but I'll be back. There's a good chance that your data isn't lost, so give it a chance.

nijinsky_2 · 12 October 2011 at 2:42PM

Im in the North East Teesside area

TakeThis · 12 October 2011 at 2:48PM

IDE

SATA

You have not answered RussJK's question.... make and model of affected PC?

nijinsky_2 · 12 October 2011 at 3:25PM

Sorry - Its a Dell Dimension 2400

TakeThis · 12 October 2011 at 4:02PM

nijinsky wrote: »

Sorry - Its a Dell Dimension 2400

Actually now I can see that you told us earlier.

Can you enter System Setup via F2 on re-boot, in order to reset the System Defaults?

You have an IDE HDD.

nijinsky_2 · 12 October 2011 at 4:16PM

Yes I have two options: F2 and F12

TakeThis · 12 October 2011 at 4:41PM

nijinsky wrote: »

Yes I have two options: F2 and F12

So go into the BIOS via F2 and choose to Restore System Defaults.

nijinsky_2 · 12 October 2011 at 5:39PM

I cnnot see a restore system defaults from F2

TakeThis · 12 October 2011 at 5:41PM

Is your HDD recognised from that screen interface?

cant access safe mode due to a virus/malaware

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