Solar energy - Feed-in Tariff payment delays - your experiences?

JimLad

nobby1963 wrote: »

FYI

EDF
Just to say that latest FIT reading submitted by email on Monday 1st December and had BACS remittance email today Wednesday 3rd December.
Great work EDF - you can't knock that !

Nobby.

Exactly the same turn around time here from EDF. They are on the ball!

KevinG

20 days from Scottish Power this time, a week longer than last quarter. They've changed the payment bank from RBS to Lloyds.

1961Nick

14 days from SSE last quarter.

Martyn1981

EDF paid my ESE December reading very quickly, but 3 weeks later still hadn't paid my WNW. Quick call to check nothing was wrong, and they'd pulled it aside for manual checking due to it's size ..... small, not large!

Oh well, at least they're on the ball, even if they can't magically improve winter gen on a "N" install.

Mart.

EricMears

KevinG wrote: »

20 days from Scottish Power this time, a week longer than last quarter. They've changed the payment bank from RBS to Lloyds.

Same here. Reading submitted early morning 1st Jan; auto-acked 4pm on 1st and I see from my bank statement that money arrived today - though no advice note from SP yet.


Also paid from a (new ?) Lloyds-Scottish account.

tunnel

Is anyone else having fun and games with SSE
I had a letter from them in December telling me that they're bringing in a new payment system(to speed things up..lol) and to not submit my readings until I receive another letter telling me what/when my new reading days are. Spoke to them last month and was again told "all the letters are going out next week" but here I am...5 months of readings and not a flaming clue as to when to submit readings again.
These guys really couldn't organise a P up in a brewery


Please someone tell me I'm not on my own? I have enough battles with them quarterly because of their disasters without more complications

pinnks

I am with E.ON and receive a good service. I submit readings after sundown on 25th of each quarter and usually receive payment in around 7 days. Shortest was 5 and longest was 11, over the Christmas and New Year period - reading provided on Christmas Day.

jimmyboy420

tunnel wrote: »

Is anyone else having fun and games with SSE
I had a letter from them in December telling me that they're bringing in a new payment system(to speed things up..lol) and to not submit my readings until I receive another letter telling me what/when my new reading days are. Spoke to them last month and was again told "all the letters are going out next week" but here I am...5 months of readings and not a flaming clue as to when to submit readings again.
These guys really couldn't organise a P up in a brewery


Please someone tell me I'm not on my own? I have enough battles with them quarterly because of their disasters without more complications

Yeah, I haven't heard anything since that initial letter either... Annoying - the new system was supposed to be quicker and easier. haha!

Waywardmike

Please someone tell me I'm not on my own? I have enough battles with them quarterly because of their disasters without more complications

6 months on and my system hasn't even been registered yet.... In fact I might call them up now, last time I called they were working on August applications....

slammeddeluxe_2

Just got off the phone to SSE regarding their new payment system. Despite them taking my last meter reading in August last year and them now owing me over £600 in FIT payments it would seem their new system for payments STILL isn't finished or working.

How on earth does a blue chip company screw up things so badly ? If I owed them £600 I'm sure they would be knocking down my door for the money !!!

They have taken a meter reading off me that will go into a queue somewhere for my payment. I said - so hang on - your old system used to take like 7 weeks for the payment to come through. How do you know which will be faster ? Wait for the new one to come live or process under the old one ??? The guy said. I don't know. There is a massive backlog of payments either way. Does anyone know if I leave and they owe me money - do they have to pay this ??

Thanks

Paul