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Please help - I think my fake uggs sold for too much!!

135

Comments

  • Foxy_Snob wrote: »
    Yes, but the under bidder (I like that term!!) has been topping up her bid every time she's been outbid for days. She'[s increased several times so I feel she must've read the listing and want them - if she doesn't, she won't accept the 2nd chance offer, right?

    True, you could always put a little note in if you wanted.

    Good luck & goodnight
  • soolin
    soolin Posts: 74,408 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Foxy_Snob wrote: »
    Yes, but the under bidder (I like that term!!) has been topping up her bid every time she's been outbid for days. She'[s increased several times so I feel she must've read the listing and want them - if she doesn't, she won't accept the 2nd chance offer, right?

    Are you sure they aren't just proxy bids?
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  • soolin wrote: »
    The only way of doing this is to refund the payment and risk a mutual cancellation. However to do that you need the buyer to formally agree to the request when ebay contact her.
    If she refuses the mutual when asked by ebay then you get to pay your fees and buyer can leave you feedback.

    Thank you :beer:

    She's said she will do whatever ebay asks her to do...
  • soolin wrote: »
    Are you sure they aren't just proxy bids?

    Yeah. If you look at the times/dates.
  • soolin wrote: »
    That would have been worse. At very least the item would have been removed and the OP given a seller warning and marked down in their seller performance stats.

    Items 'in the style of' is a very big no no on ebay
    But they are closer than that to what the OP originally titled the item. They wrote "Ugg" as it would attract more buyers and show up on the searches instead of something like Kangaroo (or real brand name) sand boots. Surely what the OP had done with their title alone could either be classed as spamming or being misleading?
  • I am with above, the fact UGG was used in title , there is no re course of not refunding if buyer wants refund. The word UGG should have been totally left out. The description of an item is no excuse for what was implied in title. At least the OP is honest in what was for sale. But was wrong in the title. As for second chance offer,leave well alone. Re list properly and move on.
  • Crowqueen
    Crowqueen Posts: 5,726 Forumite
    Foxy - you shouldn't have listed them as Uggs. It's your responsibility to list responsibly and personally I'd have been very upset to read the small-print and find out they weren't Uggs. You can't foist what is your responsibility onto the buyers. It's not fair on them, because if someone searches for Uggs and gets your boots. So what if they were unworn? They were listing improperly. Surely you can't be so naive as to think buyers are happy to be misled like this?

    You have to sell to your original buyer - if you don't you will get a neg and a non-performing seller report, and possibly be reported for various other listing offenses, including misleading your buyer as to the brand. I would send them to her and she can do as

    An underbidder has no obligation to accept an SCO. If I were you then I'd take the potential that the winning bidder will be disappointed over what she can do if you don't sell and hope for your sake she accepts her mistake.

    Next time, please don't mislead buyers. All we have to go on is what we read onscreen and we do have comeback if the item is not as described. So bear in mind that if you do this again you will get hit by problems left, right and centre. Describing something honestly includes branding as well as condition.

    And you can't sell fakes on eBay at all. Even if you know they're fake and list them as such. You're lucky you weren't pulled by VeRO or some such. It's sellers like you that make eBay such a minefield.

    I feel someone's got to tell you, it might as well be me, that not everyone here approves of this sort of thing.
    "Well, it's election year, Bill, we'd rather people didn't exercise common sense..." - Jed Bartlet, The West Wing, season 4

    Am now Crowqueen, MRes (Law) - on to the PhD!
  • Crowqueen
    Crowqueen Posts: 5,726 Forumite
    hermum wrote: »
    Except buyers often only read the bits that they want to see, best to let her know that they aren't what she would consider to be Uggs.
    Sellers often write what the buyer wants to hear as well.
    "Well, it's election year, Bill, we'd rather people didn't exercise common sense..." - Jed Bartlet, The West Wing, season 4

    Am now Crowqueen, MRes (Law) - on to the PhD!
  • Idiophreak
    Idiophreak Posts: 12,024 Forumite
    10,000 Posts Combo Breaker
    This is really tricky. Surely everyone in the UK knows that "ugg" is a style as well as a brand? And surely they know that there are orders of magnitudes more "fake" uggs out there than real ones...So if you're buying uggs on ebay, surely you're really careful to at least buy some that say "genuine" in the description or title...I agree that putting "ugg australia" in the title was a bit off, but apart from that, I don't really see what else the OP could have put to help buyers find her item - and the description was very clear.

    Or do these people really think that the uggs they get in ShoeZone for a fiver are the same as the ones people buy for £169 is schuh?

    I guess the problem is, there's no generic term for that style of boots yet...
    Hoovers became vacuum cleaners
    Coke became cola
    What will Uggs become?
  • Idiophreak wrote: »
    I guess the problem is, there's no generic term for that style of boots yet...
    just sheepskin boots. or faux sheepskin boots.
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