Please help - I think my fake uggs sold for too much!!

pieceandjam

You should have written "Ugg Style boots" for the title.

soolin

pieceandjam wrote: »

You should have written "Ugg Style boots" for the title.

That would have been worse. At very least the item would have been removed and the OP given a seller warning and marked down in their seller performance stats.

Items 'in the style of' is a very big no no on ebay

Jen_Jen1985

pieceandjam wrote: »

You should have written "Ugg Style boots" for the title.

Then it probably would have been pulled for 'key word spamming', I had it happen to me when selling some kids boots and didnt know I couldn't say that. My account was kind of frozen until I took a test on ebay and its listing rules.

Foxy_Snob

soolin wrote: »

That would have been worse. At very least the item would have been removed and the OP given a seller warning and marked down in their seller performance stats.

Items 'in the style of' is a very big no no on ebay

Handy to know for the future!

Well, I tried to be honest, and I'm really not trying to pull a fast one... So I've emailed my buyer and re-iterated that they're not Deckers. She says she didn't realise til she'd won, but figured it was her mistake and it wouldn't be fair for me to lose out. Well, given the amount involved, I've said that given that, I don't really want to sell them to her and I was sure we could mutually cancel. Sooo, next question, what do I need to do now?!

Thank you

soolin

Foxy_Snob wrote: »

Handy to know for the future!

Well, I tried to be honest, and I'm really not trying to pull a fast one... So I've emailed my buyer and re-iterated that they're not Deckers. She says she didn't realise til she'd won, but figured it was her mistake and it wouldn't be fair for me to lose out. Well, given the amount involved, I've said that given that, I don't really want to sell them to her and I was sure we could mutually cancel. Sooo, next question, what do I need to do now?!

Thank you

Send as normal- due to costs fully tracked etc if over £46.

If buyer is going to pull a fast one then she'll do it however you send the goods.

Foxy_Snob

soolin wrote: »

Send as normal- due to costs fully tracked etc if over £46.

If buyer is going to pull a fast one then she'll do it however you send the goods.

I don't think she will, but I don't want to sell them to someone who made a mistake! My conscience isn't comfortable with that! So I want to send a 2nd chance offer to the bidder that the winner beat. What I need to know is how to mutually (ie, without a negative effect on either my winner or me) cancel the transaction - she's paid already, if that makes a difference...

Cheers

gavjbrown

Foxy_Snob wrote: »

I don't think she will, but I don't want to sell them to someone who made a mistake! My conscience isn't comfortable with that! So I want to send a 2nd chance offer to the bidder that the winner beat. What I need to know is how to mutually (ie, without a negative effect on either my winner or me) cancel the transaction - she's paid already, if that makes a difference...

Cheers

Trouble is your under bidder may have made the same mistake as the winner. I guess their bid was only a little less than the winner?.

soolin

Foxy_Snob wrote: »

I don't think she will, but I don't want to sell them to someone who made a mistake! My conscience isn't comfortable with that! So I want to send a 2nd chance offer to the bidder that the winner beat. What I need to know is how to mutually (ie, without a negative effect on either my winner or me) cancel the transaction - she's paid already, if that makes a difference...

Cheers

The only way of doing this is to refund the payment and risk a mutual cancellation. However to do that you need the buyer to formally agree to the request when ebay contact her.
If she refuses the mutual when asked by ebay then you get to pay your fees and buyer can leave you feedback.

Foxy_Snob

gavjbrown wrote: »

Trouble is your under bidder may have made the same mistake as the winner. I guess their bid was only a little less than the winner?.

Yes, but the under bidder (I like that term!!) has been topping up her bid every time she's been outbid for days. She'[s increased several times so I feel she must've read the listing and want them - if she doesn't, she won't accept the 2nd chance offer, right?

hermum

Except buyers often only read the bits that they want to see, best to let her know that they aren't what she would consider to be Uggs.