Worst Estate Agent 'Paul CArr' Stay away!

fu.business

Hi all...

I don't usually create thread but read others... but i just need to say if anyone's looking to purchase any property please stay away from Paul Carr! they are the worst Estate Agent ever. They are rude, bad service and horrible! Clearly when someone like myself puts in an offer they should mutually take it off or put Sold STC instead they advertise the property as offers over £ (certain amount) to attract more customer! ive put in my surveyed and paid all the money and lawyers fee... and now to hear my sellers pulled out... not knowing the reason why..... im guessing maybe i've been gauzumped!!

I mean, during the first initial stage at given an offer the first time the manager was so rude! he was like if you give in an offer of X amount (saying its too low) i as manager will tell the seller to not sell it to you! and Hung up! 0.o"

But anyway i personally feel 'Paul CArr' located in Westmidland is probably the worst estate agents, never had any issue and such bad customer service.

GDB2222

Sadly, they are the seller's agents. Who knows what instructions the vendors gave?

casper_g

Presumably your frustration is a result of the events described in this thread. The Estate Agent acts as an agent for the person selling the house. You say they gave you bad customer service, but you were never their customer.

I can see why you feel hard done by, but if the vendor instructed that the property should be left on the market (and a change of the advertised price would surely have needed the approval of the vendor) then that was what the EA had to do. If they have now found a buyer willing to offer more money, then they have served their customer, the vendor, well.

fu.business

I really dont know... I got my Lawyer to phone them up and awaiting for the news... =( im really upset...this is the second time as well! first time it was a repossession flat and got gauzumped after i've got it surveyed and this time again! -___-

fu.business

I can understand that they are the sellers agent but i mean it should be mutual respect.... if i wanted a bid i would of went for an auction... wish Britain was like Scotland where gazumping was illegal

chopper78

When I had an offer on my house, because it was a little less than I wanted, I said my acceptance was subject to it being continued to be marketed which the buyer agreed to. Yet when I put in an offer on a house to buy, I made it conditional on the house being withdrawn from market which the agent did.

GDB2222

If you wanted a lock-out agreement, you should have negotiated that before spending on surveyors.

carefullycautious

It looks as if they ( the owners of the property) have been testing the market to see what price the house may go for and you were the unlucky one who came along with an offer that they felt they could 'up'

Their estate agent is working on their behalf so you cannot state that they are carp per se. As far as I can see they have done nothing wrong.

The owners are the ones who decide who buys their home and when not the estate agents

agrinnall

fu.business wrote: »

I can understand that they are the sellers agent but i mean it should be mutual respect.... if i wanted a bid i would of went for an auction... wish Britain was like Scotland where gazumping was illegal

Despite the, admittedly quite feeble so far, best efforts of the Scottish Nationalist Party, Scotland is still politically a part of Great Britain, and will always be geographically and geologically a part of the British Isles (well, maybe not in 100 million years but I don't think it's worth worrying that far ahead of time).

Alejandro

chopper78 wrote: »

When I had an offer on my house, because it was a little less than I wanted, I said my acceptance was subject to it being continued to be marketed which the buyer agreed to. Yet when I put in an offer on a house to buy, I made it conditional on the house being withdrawn from market which the agent did.

You sound very smug, but the reality is that your 'condition' probably wasn't worth the paper it was (or in fact probably wasn't) written on.

redped

chopper78 wrote: »

When I had an offer on my house, because it was a little less than I wanted, I said my acceptance was subject to it being continued to be marketed which the buyer agreed to. Yet when I put in an offer on a house to buy, I made it conditional on the house being withdrawn from market which the agent did.

Alejandro wrote: »

You sound very smug, but the reality is that your 'condition' probably wasn't worth the paper it was (or in fact probably wasn't) written on.

Alejandro - I don't agree. Like Chopper78, when I bought my house the offer was made on condition the house was taken off the market. If the seller had agreed but either didn't take it off, or later put it back on after accepting my offer, they'd have found themselves offerless very quickly, and they'd be back to square one - hardly what any seller would want. I don't see it as being smug, more pitching for what is in your own best interest.