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Natwest said my sister can only have a basic account unless she pays £8 per month

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Comments

  • pqrdef
    pqrdef Posts: 4,552 Forumite
    matrix999 wrote: »
    Careful with the Cooperative Bank Cashminder - The Visa Debit card is in fact a Visa Electron Card, although branded as Visa Debit it won't work in certain places... ie paying for train tickets from a conductor on train or Tesco's petrol pumps to name a few.
    Isn't that true of all Visa Debit cards issued on basic accounts?
    "It will take, five, 10, 15 years to get back to where we need to be. But it's no longer the individual banks that are in the wrong, it's the banking industry as a whole." - Steven Cooper, head of personal and business banking at Barclays, talking to Martin Lewis
  • Chadsman
    Chadsman Posts: 1,113 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    If she is going to be a student this academic year? That will usually mean banks will be tripping over themselves to give her a student current account and the perks that go with such an account.
    God save the King!
    I'll save Winston Churchill, Jane Austen, J. M. W. Turner and Alan Turing.
  • balmk wrote: »
    I would vote with my feet - loyalty counts for nothing theses days.

    How right you are. Loyalty pays them not you.
    Money is a wise mans religion
  • pmduk
    pmduk Posts: 10,682 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    stclair wrote: »
    I think the best option would be for them to apply for an account in branch.

    The system at the end tells them which accounts they would be illegible for.

    If it gives them the option for select then they should open that account rather than having to pay a fee for one.
    Im sorry to argue with you stclair, however the OP went into branch to do this upgrade, perhaps they'd be better doing the upgrade online.
  • System
    System Posts: 178,353 Community Admin
    10,000 Posts Photogenic Name Dropper
    Not sure how it can be a credit rating issue if they are willing to give her the select silver if she pays £8 a month..?? Surely if it was her credit rating she wouldn't qualify for that either?
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • If she applies for the basic account and uses it for about 6 months and uses it well she will be able to upgrade no problem.
  • chambta
    chambta Posts: 2,770 Forumite
    Part of the Furniture Combo Breaker
    stclair wrote: »
    I think the best option would be for them to apply for an account in branch.

    The system at the end tells them which accounts they would be illegible for.

    If it gives them the option for select then they should open that account rather than having to pay a fee for one.

    There's no need for an account to be applied for. The account is changed to the Select Account internally.

    In short either the person in the branch is very poorly trained or being deliberately misleading.
  • stclair
    stclair Posts: 6,854 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 22 September 2011 at 7:47PM
    pmduk wrote: »
    Im sorry to argue with you stclair, however the OP went into branch to do this upgrade, perhaps they'd be better doing the upgrade online.

    Oophs I didnt realise they went into branch originally branch staff are sharks as you can imagine they need to hit there targets. The staff will always offer a fee paying account first before they offer them anything else.

    In that case they would be better selecting there own account type online.
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • stclair
    stclair Posts: 6,854 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    chambta wrote: »
    There's no need for an account to be applied for. The account is changed to the Select Account internally.

    In short either the person in the branch is very poorly trained or being deliberately misleading.

    I guess it was the latter :D
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • chambta
    chambta Posts: 2,770 Forumite
    Part of the Furniture Combo Breaker
    stclair wrote: »
    I guess it was the latter :D

    My thoughts, yes.

    I'm not a shark though stclair! I'm deeply offended ;)
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