Tesco misprices and discussion (Thread 12)

eviesdad

Hi for the 8 stellas was your deal in an extra or an express store please.

wirehair

eviesdad wrote: »

Hi for the 8 stellas was your deal in an extra or an express store please.[/QUOTEx

Express Stores only I believe

eviesdad

Thanks will give it a go

frequent

yep express store

wirehair will be down your way tommorow

j9faulk

I tried the Stella Glitch at Bournemouth but it didn't work there went back to customer service desk and got a refund

eviesdad

Not working in Worthing express at 7pm. Must go out earlier next time. Doh.

sunshinestar101

Hi All,

im looking for a bit of DTD advice please.

Went to a Ts today, and noticed a Tescos 'go Cook' knife block set with a red 3 for 2 sticker on. - there was also a Yellow SEL below another 'go cook' product (lemon Juicer) which stated on one half of the SEL the price of the Juicer, and on the other half, the 3 for 2 offer stating on 'selected cook and dine products'...

now for some reason, i knew that this was a good oppertunity for a DTD.... so i took 3 of the knife block sets... hoping that the 3 for 2 wouldnt kick in.... the SEL below the knife sets was £31 something BUT there was a sticker on ONE of the knife sets.....


went through the checkout, and low and behold, i didnt get the 3 for 2 offer...but did get charged a lower price of £25.00....anyway, so off i trundle to the CS....

explained the situation to the CS and they said that they would refund the one knife set, i mentioned that i am entitled to DTD as i had been overcharged as i knew the knife sets were reduced to £25.00, but as the sticker stated, and the SEL under the juicer, i was under the impression it was 3 for 2 aswell...but the lady said that she 'wasnt comfortable' honouring the DTD as there was only one sticker on one of the boxes......

i explained that in their poilcy on the wall behind the CS that even if it states on the product, that i am entitled to DTD..... she still refused so i asked if the manager was available.... she said that he wasnt until tomorrow.. i asked if i was able to call Head office to confirm the DTD policy... and off she wandered...

about 10 mins later, she returned with a duty manager, who also said that she wouldnt give the DTD as the SEL was for a different product.... but would offer a refund.... i again explained the policy to her and she still refused... saying that the sticker was from an old promotion and that one of the boxes must have been missed out when removing the stickers.....

i asked if i could call head office from their phone.. she accepted, so i called HO....
i started to explain to the man on the phone and then the Duty manager took the phone off me and told him that it was a peelable sticker and was on only one of the boxes and that the SEL didnt relate to the offer anyway (which, in my oppinion, it did as it said 'selected go cook items') - the man from HO then said that he would leave it up to the manager of the store.........

I didnt get my DTD, or a refund, i said that i would return tomorrow to speak to the proper manager who was unavailable as he had gone home.....

can anyone help me on where i stand on this please... when i return tomorrow, i would like to go in, full of knowledge and knowing exactloy what my rights are...

thanks in advance, and well done for sticking with my post - i know its a long one! xxx:A

dharm11

Just got 16 cans of Stella today (8pm) for £7.44. Went to 5 local express stores and two of them had stock in of the 4% cans the other stores were out of stock. Well, from the two that had them, one of them showed up as £6, so i legged it! The other one worked at the glitched price

weejinny

Popped into a large tesco extra today while on holiday ( Inverness in retail park with a cinema, mothercare, next, pizza hut etc) and got few great bargains

Bed rail - 60p
Peppa pig single duvet set - £1.20
Disney princess aqua draw mini mats - 70p
Large art/craft box (plastic crate with chalk, crayons etc) - £1
Vosene- 3 bottles for £2 (£1 each and 342)

Hope this helps someone grab a bargain as plenty of each left

czerniacha

weejinny wrote: »

Popped into a large tesco extra today while on holiday ( Inverness in retail park with a cinema, mothercare, next, pizza hut etc) and got few great bargains

Bed rail - 60p
Peppa pig single duvet set - £1.20
Disney princess aqua draw mini mats - 70p
Large art/craft box (plastic crate with chalk, crayons etc) - £1
Vosene- 3 bottles for £2 (£1 each and 342)

Hope this helps someone grab a bargain as plenty of each left

any chance for a barcode for the peppa duvet set pls?