Tesco misprices and discussion (Thread 12)

jumblejack

wackojackouk wrote: »

Bought a Quad Phone set tonight. SEL £49.99 went through @ £104.99.

Got offered refund and then item for £49.99. I refused as it clearly says on the board behind Customer Services.... in the Unlikely Events things don't add up.... we'll give you double the difference.

Duty Manager came out eventually and said we don't offer that on those.... when I pointed out the noticeboard got the same line.... then he tried to say the date of the offer was 2/10 (yesterday) so I enquired why it was still on the shelf and that it was misleading. He repeated that we don't do DTD on out of date labels. I'm sure it doesn't say that on their board.

In the end I stood my ground and didn't get a refund as I feel I'm in the right and I guess the next step - phone call to Head Office tomorrow?

Any tips.

WJUK

ps - He gave me the SEL to take away as well.

0800 505555

They usually phone the store in question and instruct them to issue DTD.

:T

silverhairgranny

Hi
Popped into Serpent+ne Gre+n, Supervisor on floor covering offer silver label 3 for £6.00 on finest all flavours sausages in chiller. priced from £2.28 to £2.58 (dont quote me).
Obviously 3 packs would come to more and £6.00, can they do this on the packet, advice plse so I can be ready to go to c.s. if I need to.
many thanks

silverhairgranny

beanymagoo wrote: »

I think that come christmas morning every little girl in the land will be getting a barbie car or school:rudolf:

my four grandchildren will (girls)

smorie

unholybullet wrote: »

Do you know what kind of stuff was reduced?

Thanks

there was a few actual hamsters and the rest was armour for the boys and fairies for the girls, my daughter isnt into them so i literally just passed over them

smorie

in our tesco home plus, my sister got loads of card making stuff for 3p, they are on shelf at £1, she got one then when it scanned it came up at 3p so she went back to shelf and picked one up of everything and got them scanned (approx 30-40) nothing came over 40p, bargains if you make ur own cards or for the kids to make stuff.

never_too_old

Went to Wok***ham yesterday,got some pepsi max sure the sel said £1.89 and was charged £3.79, went to cs and he went to check he came back and said it was on bogof so gave me another. didnt have time to quible. came home and checked on line and the offer had changed as of yesterday phoned up and got nowhere.then low and behold im flicking through the price drop leafelt which states offers valid until 7th oct and it says half price. phoned again and was told i had done ok as id been given the extra one but i had only wanted one pack so £1.90 gift card being sent.

janicerobson1

fanta and sprite advertised as 3 for £2 for 2 litre bottles should be 2 for £3, got dtd back. this is online too.

angelblu335

can i please ask what card making items these were? my 3 daughters are big craft fans kind regards

unholybullet

janicerobson1 wrote: »

fanta and sprite advertised as 3 for £2 for 2 litre bottles should be 2 for £3, got dtd back. this is online too.

Can you claim DTD online?

vulture

Hi advice needed please, I just brought 3 pilgrims choice on buy 1 get 2 free for £4.07 on checking my reciept at home I find I have been charged for 2 at £8.14 I am about to got back down to get a refund but will I qualify for DTD?