How can you paste something into Windows Explorer?

Kernel_Sanders

http://iplayerhelp.external.bbc.co.uk/help/using_bbc_iplayer/dr_problem
On this page of the BBC iplayer guide it says in step 2
try copying and pasting the following address into your Explorer window:
C:\Program Data\Microsoft\Windows\DRM
But Windows Explorer is just a file hierachy; there is no box in which to paste such an address.
I am unable to play downloaded programmes because of this error:
The required Windows Media Digital Rights Management (DRM) component cannot be validated. You might be able resolve the problem by reinstalling the Player.
I reinstalled the Player but it made no difference.
I am running XP Home with SP3.

RussJK

Windows Explorer allows addresses/paths to be written similar to a URL bar. It depends on how you've set up Explorer. For example from Windows 7:


You could just manually navigate to the path (Computer > Drive C > Program Data > etc).

The easier alternative is to paste it into the Run dialog. Since you are on XP, it's just Start > Run. For those on Windows 7, the easiest way to bring up the Run dialog is the Windows Key + R.

As for the problem with iPlayer, I don't know without looking into it.

Kernel_Sanders

RussJK wrote: »

The easier alternative is to paste it into the Run dialog. Since you are on XP, it's just Start > Run.

That just comes up with Windows cannot find 'C:\Program'. Make sure you typed the name correctly, and then try again.
In fact I have never been able to use this box to start anything.

scheming_gypsy

stick it in speech marks. so "C:\Program Data\Microsoft\Windows\DRM" as Windows doesn't recognise the space.

RussJK

Yes, should have mentioned using speech marks for XP. Just one of those things you do automatically and don't think about if on an XP box.

Kernel_Sanders

RussJK wrote: »

Yes, should have mentioned using speech marks for XP. Just one of those things you do automatically and don't think about if on an XP box.

Well I've never heard of having to do that for anything in XP! Nor do I know why, as I just don't understand Windows doesn't recognise the space.
Anyway, I tried it and this is the result
[IMG][/img] Uploaded with ImageShack.us

RussJK

Does any version of Windows even have a "c:\program data" folder? My brain mustn't be working today not to spot the obvious problem.

On Vista/7 the folder is actually "ProgramData" without the space, and on XP this type of information is stored in "Documents and Settings\All Users".

Having a look at those instructions, they're a bit all over the place. Skip step 2, and find the DRM folder in the application data path described in step 7. You don't have to type addresses to find them, just navigate using explorer.

Alternatively try DRM reset:
http://www.napster.com/client/drmreset/DRM_reset.exe

scheming_gypsy

It's got program data and Microsoft but not 'windows' by the look of that.

Just do, start > run > C:\ and then manually navigate to it and see how far down the folder structure you can get

RussJK

The BBC advice is faulty, they are giving the folder location for DRM in Vista/7, but with an unnecessary space.

If the BBC advice and/or the DRM reset program doesn't work, Microsoft have this page which may help:
http://support.microsoft.com/kb/891664
followed by re-installing DRM http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp

spud17

Just fired up XP, 'cos I was sure Program Data was Vista/7, bah! beaten to it.

Too busy trying to multitask like a woman.

RobTang

Kernel_Sanders wrote: »

Well I've never heard of having to do that for anything in XP! Nor do I know why, as I just don't understand Windows doesn't recognise the space.
Anyway, I tried it and this is the result

Its because you're using the run box, not explorer.

Most operating systems allow you to pass information into them at load time. the first word is the program you want to run and anything after the first space is imformation passed to the program

eg. if I type in (iexplore google.com) into the run box it will open IE and navigate to google.com... "iexplore" is the program "google.com" is the information.

The same thing happens with your space in the directory
so with (c:\program data\Microsoft\windows\drm)

your trying to run the program "c:\program" giving it the infomration "data\Microsoft\windows\drm".

When you put quotes around any selection it treats it as a single "word", just think of it as punctuation the computer needs to understand you.

If it doesn't exist the help doc implies you may need to create it.

I actually have that folder on my win7 machine but its empty