missing baggage on virgin flight

stoneman

phatbear wrote: »

And I was only having a chuckle about all those people who bang on about the premium companies who are perfect and never lose anything or give bad service etc

And there in 2 short posts is what is wrong with forums, no facial expressions or inflections in voice.

jjblondie

I was just about to post a similar query about how much compensation people have received. My bag was lost by BA from Heathrow-Berlin on the 12th of August and we are in the process of sending detailed lists of what was in the bag - £430 worth of stuff according to what I remember. I say 'what I can remember' as I packed for my year abroad so some of the things I think could still be in London might have been in the bag :-(. I hope I get all of this money, although I would much much rather have my confirmation bible and other sentimental items returned to me. Good luck OP.

phatbear

jjblondie wrote: »

I was just about to post a similar query about how much compensation people have received.

Ahhh well we are'nt after compensation i'm more concerned that between the airline and insurance company that she wont end up with the means to replace the items lost

vegasvisitor

Hope all goes well with it.

We flew home yesterday and lost a bag at Philadelphia. They told us it is at Philadelphia, so they will put it on the next flight. One of our other bags had the tag completely loose and just slightly clinging to the handle. My husband commented 'oh we were lucky to get that then', and then his never came round. There were 3 on the flight at least with no bags. Has only happened to us once when we almost missed a connection - we had 2 hours plus a delay of an hour and a half I think, so I just wonder why it never made it.

Hopefully it will arrive this morning on the next flight.

stoneman

lesley74 wrote: »

Hope all goes well with it.

We flew home yesterday and lost a bag at Philadelphia. They told us it is at Philadelphia, so they will put it on the next flight. One of our other bags had the tag completely loose and just slightly clinging to the handle. My husband commented 'oh we were lucky to get that then', and then his never came round. There were 3 on the flight at least with no bags. Has only happened to us once when we almost missed a connection - we had 2 hours plus a delay of an hour and a half I think, so I just wonder why it never made it.

Hopefully it will arrive this morning on the next flight.

See the bottom line of post 4

jjblondie

By 'compensation' I meant how much BA would give me to replace my £430 worth of things which they have lost permanently, not compensation for the inconvenience of phone calls, emails, train fares to look for the bag and wasted time (would be nice, but not at all expected).

Good luck lesley74.

stoneman

jjblondie wrote: »

By 'compensation' I meant how much BA would give me to replace my £430 worth of things which they have lost permanently, not compensation for the inconvenience of phone calls, emails, train fares to look for the bag and wasted time (would be nice, but not at all expected).

Good luck lesley74.

Why don't you ask them?

jjblondie

I was waiting on their reply - they respond to things incredibly slowly. They have said they will give me £211, and I'm not really sure where to go from here. Chalking up £200 to experience is rather expensive. I'd still rather have my stuff though :-(

phatbear

Mrs pb's just gettin her receipts together however she just noticed the rcpt's for items she bought in the US are missing, any guesses where they are.........

Yup in the lost bag!

jjblondie

How unlucky. Glad you have some receipts still though. Fingers crossed you get properly refunded.