Does Anybody Recommend BT Broadband?

giraffe69

So apart from being too expensive and offering lousy support you can recommend them then?

If you read what I wrote through the mists of your prejudice you will see that I wasn't recommending them rather I was pointing out the good and bad.

jm2926

Reviews and ratings for ISP's here:

http://www.thinkbroadband.com/isps.html

home_alone

I like BT so far no problems a different world from my days with tiscali, if you can stay away from their india call centres that is.

thistledome

Thanks very much for all your replies. At least some of you are happy(ish) with them.

Although my Orange connection rarely drops, it has had a few issues over the years and the BT call centres surely can't be any worse than Orange's Indian call centres? They're pretty terrible IMO.

I set my elderly Mother up with a BB account with Namesco because I knew she wouldn't be able to understand non-UK support. Their call centre has so far been a god-send, very helpful and efficient. Bit too dear for me though.

jackieb

I've been with BT Broadband for a few years now. Not intending on switching as we haven't had any problems, and with 3 laptops, 2 desktops, and numerous wi-fi kids stuff, it's a good thing!

sukysue

kwikbreaks wrote: »

All ISPs use exactly the same phone line. BT (the ISP) can claim no credit or for that matter be blamed for a poor quality phone line leading to unstable ADSL.

I can't honestly say that I understand what you have just said, all I can say is that we have BT now and are having a very good service whereas we had lots of problems with talk talk and sky.

tanith

I've been with BT for a good few years and have had an excellent service which has as far as I remember only dropped out 2/3 times in years... my connection is fast and steady. As others have said its overpriced but I'm prepared to pay a little over the odds for such a good connection. My daughter has had nothing but trouble with Virgin and Talktalk..

Duncan444

Be Careful.
We switched to BT, thinking we were getting phone and internet for £15 a month. Turns out to be about £30 after you read it carefully. Also, we've had it 2 months and have had periods of time without both phone and internet. Seems ok now though.

kwikbreaks

giraffe69 wrote: »

If you read what I wrote through the mists of your prejudice you will see that I wasn't recommending them rather I was pointing out the good and bad.

I'm not sure what prejudice you mean. I summarised your post into too expensive and poor support which is what it seemed to me is what you posted so I was seeking a clarification. I can't comment on BT myself as I've never used them as an ISP.

Snap-ant

I've been with BT since 2002. Always been fair & recieved good service & also we get a cheap yearly deal.

Only recently have we had a problem as we got charged £5 for going over the 10GB monthly allowance.
But have now discovered the Usage Allowance Monitor on 'My BT' & have kept a diary of our daily usage. Very useful as we can now see when we have a 'heavy' day.
Argos website uses loads... (and Bubble Shooter..)
At the moment (Day 22) we have reached 5.22 so well within our allowance

Maybe go mad on day 30 & play Bubble Shooter........lol