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Ciao surveys (merged)

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  • Heya,
    I currently use Ciao and receive payment once a month from them - it does not go into my bank account but a savings account.
    It normally takes approx. 3-4 weeks from the day of request and for the last three months I have been receiving it no problems.

    xx
  • JaneDoe_2
    JaneDoe_2 Posts: 930 Forumite
    Hi, I've just unsubcribed from them had about £4.50 due but its not worth the hassle, was just send a survey for £1 say them, then answer question after question only to be told I dont fit the profile. CON ARTISTS or what?. I certainly wouldnt be giving them my bank details, they can Rack Off!!!:mad::mad::mad: :eek:
    I love this place :j:T:j
  • Babafette
    Babafette Posts: 1,530 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Photogenic
    Does anybody have an alternative email address for Ciao UK please? I've been chasing payment for two surveys for over a year now and am getting nowhere with the [EMAIL="helpdesk@ciao-surveys.com"]helpdesk@ciao-surveys.com[/EMAIL] address.
    Any ideas and suggestions gratefully received. 289yhxg.gif
    Time may be a great healer, but it's a lousy beautician.... :/
  • libra10
    libra10 Posts: 19,576 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I wonder whether anyone has ever won the £25000 prize draw that they have been running for ever.
  • gazza26
    gazza26 Posts: 111 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    :confused: I probably being really thick but I'm trying to get some money paid to by Ciao Surveys. They want a roll number but I don't know what it is. They tell me it something on my bank statement but I can't find anything that fits the format they want. Can anyone help!
  • libra10
    libra10 Posts: 19,576 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Some building societies have roll numbers, I think they are member numbers, but didn't realise that banks also had roll numbers.

    I would email Caio and ask them to clarify.
  • redagila
    redagila Posts: 6,419 Forumite
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
    gazza26 wrote: »
    :confused: I probably being really thick but I'm trying to get some money paid to by Ciao Surveys. They want a roll number but I don't know what it is. They tell me it something on my bank statement but I can't find anything that fits the format they want. Can anyone help!

    You definitely only need a roll number if the payment is to go to a Building Society. For a bank, you need the sort code and account number only.

    Do you think they believe your bank account is with a Building Society?!
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