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goods not arrived, i am seller

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  • macfly
    macfly Posts: 2,728 Forumite
    He may be just claimimng his 77p back, which he is entitled to do.
  • soolin
    soolin Posts: 74,164 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    macfly wrote: »
    He may be just claimimng his 77p back, which he is entitled to do.

    Then though RM do not ask buyer to confirm item didn't arrive. Claiming back the 77ps is easy as all RM have to do is look at the tracking, see it hasn't been delivered and pay out- I made a fortune doing this when I had to use recorded for work as they used to send me a book of stamps for each..
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  • Crowqueen
    Crowqueen Posts: 5,726 Forumite
    steveE2 wrote: »
    I received this form from RM yesterday to confirm non receipt,however I have received the parcel,I emailed the seller last night and this is the reply



    I shall be completing the form as item received.
    Presumably you haven't been refunded at all?

    I agree, forward them the email, he may get a little investigation started into him...
    "Well, it's election year, Bill, we'd rather people didn't exercise common sense..." - Jed Bartlet, The West Wing, season 4

    Am now Crowqueen, MRes (Law) - on to the PhD!
  • steveE2
    steveE2 Posts: 1,324 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Crowqueen wrote: »
    Presumably you haven't been refunded at all?

    I agree, forward them the email, he may get a little investigation started into him...
    No not refunded, as far as i was concerned I've received everything so no claims/disputes opened.
    It was only getting the form yesterday I contacted seller to say i thought they had made a mistake as i received the game.
    Just printed off their reply to me which i will include with form on return to RM,they're probably being investigated anyway if they always try to claim.

    Edit: I didn't sign for receipt it was just put through letterbox
  • Crowqueen
    Crowqueen Posts: 5,726 Forumite
    steveE2 wrote: »
    No not refunded, as far as i was concerned I've received everything so no claims/disputes opened.
    It was only getting the form yesterday I contacted seller to say i thought they had made a mistake as i received the game.
    Just printed off their reply to me which i will include with form on return to RM,they're probably being investigated anyway if they always try to claim.

    Edit: I didn't sign for receipt it was just put through letterbox
    Just reinforces how stupid it is to send small cheap items recorded IMO.

    This is probably another nail in their coffin, though it could be said RM are partly to blame for allowing the postmen to do this rather than process things properly.
    "Well, it's election year, Bill, we'd rather people didn't exercise common sense..." - Jed Bartlet, The West Wing, season 4

    Am now Crowqueen, MRes (Law) - on to the PhD!
  • macfly
    macfly Posts: 2,728 Forumite
    They don't allow it. It's a serious disciplinary matter.
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