MSE News: Energy salesman told to read !!!!!! to pump up for selling

Former_MSE_Helen

This is the discussion thread for the following MSE News Story:

"Reading !!!!!! to desensitise, then switching customers without their knowledge. Welcome to door-to-door energy sales ..."

Read the full story:

Energy salesman told to read !!!!!! to pump up for selling

Totality

Very tabloidy!

eurmalian

Some door to door sales people will lie and cheat to get a sale? And companies can encourage this? Who would have thought it?

I hear next week they've got the pope doing a guest column about what religion he follows. And the week after that it's a bear talking about exactly what he does in the woods...

Pincher

"Luckily, I'm no longer a part of this murky world that I temporarily belonged to before I found myself a career in finance a few years ago."

On a mis-sold energy plan, you lose maybe £300 a year.

On a mis-sold pension, you starve and freeze to death.

JuicyJesus

Salesman in "pressured to sell large quantity of products" shocker.

I'm not exactly sure how looking at !!!!!! could motivate you to sell energy plans. Does it get somehow easier when you're at some old biddy's front door in npower uniform with a gigantic erection?

Totality

JuicyJesus wrote: »

Salesman in "pressured to sell large quantity of products" shocker.

I'm not exactly sure how looking at !!!!!! could motivate you to sell energy plans. Does it get somehow easier when you're at some old biddy's front door in npower uniform with a gigantic erection?

"Something's going up Madam but it won't be your bill!"

eurmalian

JuicyJesus wrote: »

Salesman in "pressured to sell large quantity of products" shocker.

I'm not exactly sure how looking at !!!!!! could motivate you to sell energy plans. Does it get somehow easier when you're at some old biddy's front door in npower uniform with a gigantic erection?

'Words can't express just how excited I am about these deals!'

dogshome

Agree with Totality and it's all a bit too late anyway as Ofgem, (after some years), have finally done just a little something to tackle Doorstep sales

But when one door closes, sewer rats will find another way in - On this page at present is a post regarding a Landlord trying to enforce established tenants to Switch to Southern Electric, which is the third time this has been reported in as many weeks, and in each case, the 'Must switch to' provider was Southern Electric.

This wheeze is even more insiduous than Door-step sales, for though Landlords & Managing agents do not have the right to dictate which Utility Co. the tenant uses, many tenants regard them as figures with power over thier lives and will accept the 'order'
Even worse is that fact that the tenants who do bow to the pressure, have no idea of the costs of the tariffs they are agreeing to.

It must be easy to recognise the executives of SE on the street - They are the one's in sharp suits, with pointy, furry faces and a long tail dragging along behind them

Paulgonnabedebtfree

"We'd regularly open pitches with seemingly-innocuous queries. "We need to check your bills to make sure you've been moved to the loyalty rates" or "we apologise if you've been effected by recent blackouts in the area."
This was all deliberately aimed to imply we were agents working on behalf of our target's EXISTING supplier. We weren't."


The first time one of these scumbags tried this on me I might have fallen for it. Although he never said so, I was definitely being led to believe that he was working for my current supplier. I only figured it out when he started asking me questions that someone from my current supplier should have known. As the penny dropped and I asked him which company he was from, I moved from"no thanks" to "f*** off". I've no problem with reasonable sales people. I do have a problem with thieves. Not saying that all are like this but this guy certainly was. It's easy for me to see how someone a bit slower witted than myself could be duped into signing for a deal believing it was his current supplier trying to save him money.

Paulgonnabedebtfree

dogshome wrote: »

Agree with Totality and it's all a bit too late anyway as Ofgem, (after some years), have finally done just a little something to tackle Doorstep sales

But when one door closes, sewer rats will find another way in - On this page at present is a post regarding a Landlord trying to enforce established tenants to Switch to Southern Electric, which is the third time this has been reported in as many weeks, and in each case, the 'Must switch to' provider was Southern Electric.

This wheeze is even more insiduous than Door-step sales, for though Landlords & Managing agents do not have the right to dictate which Utility Co. the tenant uses, many tenants regard them as figures with power over thier lives and will accept the 'order'
Even worse is that fact that the tenants who do bow to the pressure, have no idea of the costs of the tariffs they are agreeing to.

It must be easy to recognise the executives of SE on the street - They are the one's in sharp suits, with pointy, furry faces and a long tail dragging along behind them

I rented my property out for a few years. When I moved back in, no-one bothered to tell me that the gas and electricity supplier had been changed. I phonewd up the company that had been my supplier before and they didn't know what I was talking about. I eventually got a bill and a letter through the post from a company I had never heard of (there were more smaller players back then). They were cheap alright but the customer service was woeful. After a few months they even withdrew the capacity to telephone them. I switched to a more expensive supplier who at least had a telephone service. The company was called Cambridge. Cheap - but a total nightmare to deal with.
So it's all very well a tenant changing a supplier. However, IMO, it is reasonable to expect the tenant to at least let the agent/landlord/next tenant, who their supplier is.

pollyannapink

All happened a long time ago, 2002, and the industry has done a lot since then to clean up its act........bit of a non-story IMO.