No internet on mobile giffgaff

bloss0m

We got a new android phone but can we hell get internet to work accept wifi

I tried settings for network but doesnt seem to show like it says below

http://support.giffgaff.com/app/answers/detail/a_id/610

But its absolutely no use no giffgaff in network. Can is activated I can make callsI cant enter any details like name password only shows 02 but even then cant set any settings

pimento

My son had this problem and posted a question on the GiffGaff boards. He got a reply almost instantly. A switch had to be switched on and it was all sorted very quickly. The boards are very closely monitored.

bloss0m

I am fed up I got to the stage the phone is in the bin, I got no reply from giffgaff as yet (20 mins ago) you cant ring them only post a question

I cant believe its that hard to get a internet

Stompa

Try the giffgaffAPN app:

https://market.android.com/details?id=com.paulshirley.android.giffgaffsetapn

Tony5101

bloss0m wrote: »

I am fed up I got to the stage the phone is in the bin, I got no reply from giffgaff as yet (20 mins ago) you cant ring them only post a question

I cant believe its that hard to get a internet

So...it's giffgaff's problem that you can't set the correct APN settings for data?
You don't appear to have a lot of patience "phone in bin"...."no reply from the forum after 20 minutes" (who are mainly paying customers I might add....)
If you post on the forum the make and model of your phone, someone will almost certainly be along with the correct APN settings....but it's up to you to know how to add or change the current settings....the instruction manual is usually a good starting point....if you've got the patience to read it that is....

bloss0m

I have been trying since yesterday 24 hours

I have read the faq on giffgaff

Phone is Acer liquid android 2.2 I can not find the apn anywhere and Oh have I tried

PS I am a paying customer and I didnt imply waiting 20 minutes like you suggest I was replying to 2nd post as they said they got a quick reply thats all so dont read anything into that



I blocked you so dont answer again

Tony5101 wrote: »

So...it's giffgaff's problem that you can't set the correct APN settings for data?
You don't appear to have a lot of patience "phone in bin"...."no reply from the forum after 20 minutes" (who are mainly paying customers I might add....)
If you post on the forum the make and model of your phone, someone will almost certainly be along with the correct APN settings....but it's up to you to know how to add or change the current settings....the instruction manual is usually a good starting point....if you've got the patience to read it that is....

Tony5101

Try reading through this page on the giffgaff forum....Quite specific instructions for programming android phones
http://support.giffgaff.com/app/answers/detail/a_id/610

pimento

Here you go.

Here are the basic APN Settings. Which "should" work on all phones.

Manual Settings:

GPRS-3G Settings

Connection Name: giffgaff - GPRS
APN - Access Point Name: giffgaff.com
Proxy Server Address: 193.113.200.195
Proxy Port:8080
Login - Username: giffgaff
Password: password
MCC: 234
MNC: 10


MMS Settings

Connection Name: giffgaff - MMS
APN - Access Point Name: giffgaff.com
Username: giffgaff
Password: password
Server: http://mmsc.mediamessaging.co.uk:8002
MMSC: http://mmsc.mediamessaging.co.uk:8002
MMS proxy: 193.113.200.195
MMS port: 8080
MCC: 234
MNC: 10
APN type: mms

bloss0m

I cant find apn setting in network onky

airplane mode
wifi
wifi setting
bluetooth
bluetooth settings
tethering
vpn settings
mobile networks

mobile networks shows

data ebabled
data roaming
network mode
axxess point names
network operators

Tony5101

bloss0m wrote: »

I have been trying since yesterday 24 hours

I have read the faq on giffgaff

Phone is Acer liquid android 2.2 I can not find the apn anywhere and Oh have I tried

PS I am a paying customer and I didnt imply waiting 20 minutes like you suggest I was replying to 2nd post as they said they got a quick reply thats all so dont read anything into that



I blocked you so dont answer again

PMSL...I'm wounded....buy a smartphone, but clearly not quite smart enough to use it...
Try editing the Access Point Names...(APN)
oh wait...I'm blocked...you won't get the message.....

pimento

It's access point names you want. Did you read the link posted by Tony 5101?

The following step by step guide will walk you through installing the settings for Internet and MMS. The settings for both Internet and MMS have been combined into a single APN and will work for most Android phones running the following Android versions - 1.6, 2.1 and 2.2

1. - Press the Menu key
2. - Tap Settings
3. - Tap Wireless & networks
4. - Tap Mobile networks
5. - Tap Access Point Names
6. - Tap a giffgaff APN (if there are no APNs go to 10)
7. - Press the Menu key
8. - Tap Delete APN
9. - Repeat 6, 7 and 8 until no giffgaff APNs remain
10. - Tap the Menu key
11. - Tap New APN
12. - Tap Name then tap the text box and enter giffgaff then tap OK
13. - Tap APN thentap the text box and enter giffgaff.com then tap OK
14. - Tap Username then tap the text box and enter giffgaff then tap OK
15. - Tap Password then tap the text box and enter password then tap OK
16. - Tap MMSC then tap the text box and enter http://mmsc.mediamessaging.co.uk:8002 then tap OK
17. - Tap MMS proxy then tap the text box and enter 193.113.200.195 then tap OK
18. - Tap MMS port then tap the text box and enter 8080 then tap OK
19. - Tap MCC then tap the text box and enter 234 then tap OK
20. - Tap MNC then tap the text box and enter 10 then tap OK
21. - Press the Menu key
22. - Tap Save
23. - Tap the circle next to giffgaff so a green dot appears.
24. - Press the Back key four times to return to the home screen.
25. - Turn you phone off and back on again