Tyre blowout

macman

Most of the websites offering part worn tyres say they are 'guaranteed', but rarely do they specify what that guarantee offers.
They'll need to take the tyre back for inspection.
Part worn tyres have to be legal and safe, just like new ones, so if the tyre was faulty when sold then an offence has been committed. But it can't be assumed that the blow out was due to an inherent fault or faulty fitting.

arcon5

When you go speak to them op, make sure you don't go guns blazing, otherwise they will automatically put their guards up and unlikely to help.

Something along the lines of:
'Hi there, wondering if you can help me..
I recently had a tyre fitted by you guys and I blew a few days after.. i'm not sure what happened or if there was anything wrong with the tyre or not.. just wondering if you could take a quick look at it and offer your opinions?'


If it turns out it was caused by external factors plead poverty and beg them to help for cheap...

If they discover a fault they are more likely to want to help...

I don't understand why people have to pre-emptively prepare for battle. It's never going to help! If you don't like the response you can then state your position and get firm!

wonderwhatif

visidigi wrote: »

Tyres are goods - but like most goods they perform based on the input to their use - like I say, if you can prove that it was not caused by an external factor then you have a case, but like you said, proving that is very difficult if not nigh on impossible.

I wouldn't think you are going to get much, if anything from approaching the vendor, on the basis that you cannot prove your actions directly caused the tyre to fail.

I wouldn't go do battle, I'd go do sympathy card...

It's a bit of a bummer that it's only been four days. Have advised mum to go the polite sympathy route. Thanks.

wonderwhatif

arcon5 wrote: »

I still don't understand the difference in this case :huh:

Surely it would be down to the tyre company to prove the problem was caused by the customer and not a faulty tyre -- no different to a TV or Radio that suddenly stops turning on after 3 months of heavy use.

But I agree due to the nature of the product, the garage are unlikely to be of great help.

That was my thinking, it seems like consumers have no rights when it comes to tyres, which is pretty sad, but thanks for the advice!

wonderwhatif

Fergie76 wrote: »

Don't mean to sound crude or harsh, sometimes the best meaning things come out wrong in type, anyway....

You say they can't afford new tyre's, but look at it another, how much do they value their lives?

They 4 bits of rubber are life saving materiel and all that's keeping you on the road.

Should really not be scrimped on.

I understand you're not trying to sound harsh, but regardless, even if lifesaving shouldn't be scrimped upon, when you are very, very poor you simply do what you can.

Also there are all sorts of safety rules for second-hand tyres specifically to make sure they're safe!

wonderwhatif

macman wrote: »

Most of the websites offering part worn tyres say they are 'guaranteed', but rarely do they specify what that guarantee offers.
They'll need to take the tyre back for inspection.
Part worn tyres have to be legal and safe, just like new ones, so if the tyre was faulty when sold then an offence has been committed. But it can't be assumed that the blow out was due to an inherent fault or faulty fitting.

Thanks for the advice. We suspect it was the seal, but again, am not sure how to prove it. Hopefully just mentioning politely that it's only been four days and we're not sure if there's a problem with the tyre will be able to help.

wonderwhatif

arcon5 wrote: »

When you go speak to them op, make sure you don't go guns blazing, otherwise they will automatically put their guards up and unlikely to help.

Something along the lines of:
'Hi there, wondering if you can help me..
I recently had a tyre fitted by you guys and I blew a few days after.. i'm not sure what happened or if there was anything wrong with the tyre or not.. just wondering if you could take a quick look at it and offer your opinions?'

If it turns out it was caused by external factors plead poverty and beg them to help for cheap...

If they discover a fault they are more likely to want to help...

I don't understand why people have to pre-emptively prepare for battle. It's never going to help! If you don't like the response you can then state your position and get firm!

It was just a turn of phrase, not a real battle :P but what you said sounds like the perfect attitude and turn of phrase to have. I've counselled my mum to keep her temper in check and see what she can get done that way

s_b

normal tyre bays use compressed air or nitrogen
you therefore have a case if the seal blew
i suggest you take plenty of small fish with you to throw at the proprietors of the tyre emporium because its obviously their fault an old s/h tyre blew
of course this tyre was checked for pressure the next day after fitting,what pressure was it by the way? and what speed were the occupants doing when it blew?
its a second hand tyre so you will have the casing and the side marking (trading standards approved) to show it came from this seller of course

anyway
back to the plot
if you buy s/h tyres you should make sure the oxon dont get into a gallop

Techhead_2

wonderwhatif wrote: »

That was my thinking, it seems like consumers have no rights when it comes to tyres, which is pretty sad, but thanks for the advice!

Suppose you buy a pane of glass, it cracks after four days. Was the glass faulty? Was it correctly installed? Did something strike the glass?

Its the same with a tyre, a tyre failing doesn't automatically mean an inherent fault. Its not going to be a straightforward situation, there will be a 'discussion' between the seller and buyer as the seller ascertains the cause.

The_Pedant

As a little backup, you might like to check the tyre meets the legal requirements for part worn tyres that are sold in the UK:
http://www.legislation.gov.uk/uksi/1994/3117/regulation/7/made

If it doesn't meet the requirements laid down then you will have a strong case to 'motivate' them to resolve the matter possibly without getting trading standards etc involved.