Tyre blowout

wonderwhatif

My parents had part-worn (second hand) tyres fitted four days ago. The passenger side tyre just blew out for no reason.

Are they eligible for any kind of replacement/ what is the consumer rights in this situation.

Thanks,

Lorna

visidigi

You would have to prove the cause of the blow out to be a fault with the tyre and not due to an uncontrollable external event.

Its the same with a new car, when you buy a car they try to offer you tyre insurance, as once you leave the forecourt the responsiblities of the tyre lay with yourself.

Its just the way it goes...

wonderwhatif

visidigi wrote: »

You would have to prove the cause of the blow out to be a fault with the tyre and not due to an uncontrollable external event.

Its the same with a new car, when you buy a car they try to offer you tyre insurance, as once you leave the forecourt the responsiblities of the tyre lay with yourself.

Its just the way it goes...

I find that strange as from reading consumer rights I would consider tyres to be 'Goods' and it states you have the same rights on second hand goods as new, within 6 months they have to prove it was not their fault.

Why are the laws for tyres so different?

globalds

Probably better to learn the lesson and not by part worns.

They could be off a car that has been written off due to a crash.

Try blackcircles.com for a set of 4 it should be much cheaper than you think.

Hintza

wonderwhatif wrote: »

I find that strange as from reading consumer rights I would consider tyres to be 'Goods' and it states you have the same rights on second hand goods as new, within 6 months they have to prove it was not their fault.

Why are the laws for tyres so different?

Have you actually been back to talk to the fitter? Or are you getting ready to go in and do battle?

wonderwhatif

Hintza wrote: »

Have you actually been back to talk to the fitter? Or are you etting ready to go in and do battle?

Getting ready to go back and do battle. I don't imagine they'll warm to the idea of supplying a new tyre. Especially if it's up to us to prove it's not our fault...I mean, I'm not even sure how you would prove that.

wonderwhatif

globalds wrote: »

Probably better to learn the lesson and not by part worns.

They could be off a car that has been written off due to a crash.

Try blackcircles.com for a set of 4 it should be much cheaper than you think.

The problem is, they could only afford Part-worn. So imagine what thinking about paying for another new tyre is doing to them XD

Thanks for the website link

Hintza

wonderwhatif wrote: »

Getting ready to go back and do battle.

Well I'll tell you what their answer will be and it is not the one you want.

Go round and be diplomatic and ask them if they can help you out.

visidigi

wonderwhatif wrote: »

I find that strange as from reading consumer rights I would consider tyres to be 'Goods' and it states you have the same rights on second hand goods as new, within 6 months they have to prove it was not their fault.

Why are the laws for tyres so different?

Tyres are goods - but like most goods they perform based on the input to their use - like I say, if you can prove that it was not caused by an external factor then you have a case, but like you said, proving that is very difficult if not nigh on impossible.

I wouldn't think you are going to get much, if anything from approaching the vendor, on the basis that you cannot prove your actions directly caused the tyre to fail.

I wouldn't go do battle, I'd go do sympathy card...

arcon5

visidigi wrote: »

Tyres are goods - but like most goods they perform based on the input to their use - like I say, if you can prove that it was not caused by an external factor then you have a case, but like you said, proving that is very difficult if not nigh on impossible.

I wouldn't think you are going to get much, if anything from approaching the vendor, on the basis that you cannot prove your actions directly caused the tyre to fail.

I wouldn't go do battle, I'd go do sympathy card...

I still don't understand the difference in this case :huh:

Surely it would be down to the tyre company to prove the problem was caused by the customer and not a faulty tyre -- no different to a TV or Radio that suddenly stops turning on after 3 months of heavy use.

But I agree due to the nature of the product, the garage are unlikely to be of great help.

Fergie76

wonderwhatif wrote: »

The problem is, they could only afford Part-worn. So imagine what thinking about paying for another new tyre is doing to them XD

Thanks for the website link

Don't mean to sound crude or harsh, sometimes the best meaning things come out wrong in type, anyway....

You say they can't afford new tyre's, but look at it another, how much do they value their lives?

They 4 bits of rubber are life saving materiel and all that's keeping you on the road.

Should really not be scrimped on.