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Help! Letter from debt agency but not my debt!
I recieved a letter today from Red Castle Recoveries regarding an account with Wonga. Total debt £2000.
I have never taken out a loan with Wonga. I rang them up and explained and they said to go to the police station and get a crime reference number.
Is this a con or possibly a case of identity theft. It says on the letter that ''Wonga no longer holds your account details....therefore any queries that you have direct to Red Castle''
I cant find a number for Wonga either to check this out. And this is the first letter I have ever had - nothing from Wonga.
I have never taken out a loan with Wonga. I rang them up and explained and they said to go to the police station and get a crime reference number.
Is this a con or possibly a case of identity theft. It says on the letter that ''Wonga no longer holds your account details....therefore any queries that you have direct to Red Castle''
I cant find a number for Wonga either to check this out. And this is the first letter I have ever had - nothing from Wonga.
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Comments
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You can't find a number for Wonga? They're advertising every 5 minutes on the TV. You could also google it.If you will the end, you must will the means.0
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phone- 0871 288 5704 or by email- Customercare@wonga.com0
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It is not on their site. I have googled it and appears in a few forums but nothing official. Can anyone confirm it is 0871 288 5704?
Thanks0 -
Thanks chalkie990
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held in a queue0
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10 mins now0
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https://help.wonga.com/help/misc/contact/phone-number
This is a non-premium rate numberIf you will the end, you must will the means.0 -
thanks will try that. 15 mins on the other no joy0
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18:49 attempting it now, in q0
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Don't hang on the phone using 0871 it will cost you a fortune. If the 020 landline number isn't answering today, leave it until Monday. Also try 0844 842 9109 which I think is a lo-call number.
If you will the end, you must will the means.0
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