MSE News: TalkTalk announces price hikes

Former_MSE_Helen

This is the discussion thread for the following MSE News Story:

"TalkTalk is hiking its line rental from October, as well as upping some call charges, it has announced today ..."

Read the full story:

TalkTalk announces price hikes

kevin52

From 1 October TalkTalk will also offer a new Value Line Rental service, which will cost a one-off payment of £114 for the year (equivalent to £9.50 per month), saving you £51.60 a year compared to its standard line rental cost.

Wilt

kevin52 wrote: »

From 1 October TalkTalk will also offer a new Value Line Rental service, which will cost a one-off payment of £114 for the year (equivalent to £9.50 per month), saving you £51.60 a year compared to its standard line rental cost.

Seems like good value, assuming you don't lose your evening/weekend calls.

jhp

kevin52 wrote: »

From 1 October TalkTalk will also offer a new Value Line Rental service, which will cost a one-off payment of £114 for the year (equivalent to £9.50 per month), saving you £51.60 a year compared to its standard line rental cost.

I wonder where they pinched that idea from.:D

Hank_Marvin

Says on the BBC teletext that you have to have the broadband package to get the Value Line Rental. May be an error but is worth double checking with them. Talk Talk will soon become Walk Walk with that increase lol...

jhp

Hank_Marvin wrote: »

Says on the BBC teletext that you have to have the broadband package to get the Value Line Rental. May be an error but is worth double checking with them. Talk Talk will soon become Walk Walk with that increase lol...

Yes see: https://sales.talktalk.co.uk/product/coming-soon

"Who can get Value Line Rental?

Value Line Rental is available to TalkTalk and AOL customers with line rental and broadband."

Milarky

kevin52 wrote: »

From 1 October TalkTalk will also offer a new Value Line Rental service, which will cost a one-off payment of £114 for the year (equivalent to £9.50 per month), saving you £51.60 a year compared to its standard line rental cost.

I'm thinking there's absolutely nothing preventing TT from raising the cost of it's 'standard' line rental during the year (just as they did in May.) So if you've paid for 12 months 'up front' via this offer, do they actually promise to give you 12 months of line rental - or is the 'discount' the only thing which actually stays fixed?

jhp

Milarky wrote: »

I'm thinking there's absolutely nothing preventing TT from raising the cost of it's 'standard' line rental during the year (just as they did in May.) So if you've paid for 12 months 'up front' via this offer, do they actually promise to give you 12 months of line rental - or is the 'discount' the only thing which actually stays fixed?

The small print

• Value Line rental
  Available to TalkTalk customers via My Account, paying £114 advance payment for 12 months by debit/credit card - equivalent to £9.50 a month. Advance payment is non-refundable and new 12-month contract is entered into when taking Value Line Rental if your current contract length remaining is less than 12 months. Saving of £51.60 with Value Line Rental compared to monthly line rental of £13.80. Standard early termination charges still apply. Customers currently on discounted line rental will lose their existing discount

System

The only drawback with the "Value Line Rental" package is that a new 12 month contract is started. The TalkTalk info does not say if this will become an automatic new 12 month contract at renewal for every subsequent year that this package is included - I suspect it will Thus changing provider would become more difficult with the prospect of early exit fees being charged.

beestonfella

im not surpised that talktalk going up because they has been fined £3.5m by court few week ago

Pincher

I was perfectly happy with Tiscali Max, and then TalkTalk took over Tiscali.

TT's Anytime package excludes 0845 and 0870, which is a lot of my calls. On top of that, they had a minimum charge per call, even if you hear the answering machine and hang up.

I couldn't believe it when I saw BT's Anytime Unlimited INCLUDED 0845 and 0870. Switched in February 2010, paid £120 for 12 months Line Rental Saver, £4.70 per month for Anytime Unlimited, as well as the £1.50 per month for 7p/min mobile calls. Last month, I made 50 calls, but only paid £6 in call charges, mainly mobiles. I am now back down to about £30 a month, but not including broadband.