edf fixed saver version 2

mrtobs

Thanks - will give it another go - I've tried a few times, but end up in a long queue waiting - at least its a freephone number though and it sounds like its worth another few tries!

qxt123

backfoot wrote: »

That would be a 'Unilateral contract change'.

You can then exit the contract by giving notice prior to the price increase taking effect.They will be obliged to hold prices until the switch goes through.

You will also be exempt from any termination fees.:D

I hope you're right, but the reason I ask, is that the contract only guarantees a 2% discount against the standard unit prices, whilst currently the only thing making this tariff competitive is the large discount.

Unless you're referring to the part of the contract that mentions the customer being informed of a change in terms to our significant disadvantage and being allowed to leave, etc?

Btw, wrt to the ofgem ruling about waiving cancellation fees after price rises, is that now binding for all future price rises? Have Ofgem essentially just turned the cancellation fee on its head?

backfoot

qxt123 wrote: »

I hope you're right, but the reason I ask, is that the contract only guarantees a 2% discount against the standard unit prices, whilst currently the only thing making this tariff competitive is the large discount.

Unless you're referring to the part of the contract that mentions the customer being informed of a change in terms to our significant disadvantage and being allowed to leave, etc?

Btw, wrt to the ofgem ruling about waiving cancellation fees after price rises, is that now binding for all future price rises? Have Ofgem essentially just turned the cancellation fee on its head?

SLC's 23 and 24. Plus the Guidance letter to Suppliers. (16/8/11)

https://forums.moneysavingexpert.com/discussion/3429971

HalloweenJack

price increase due to reduction in discount is therefore acceptable.

backfoot

HalloweenJack wrote: »

price increase due to reduction in discount is therefore acceptable.

Acceptable as what?:question:

HalloweenJack

under what you have linked to - if they simply reduce the discount offered to the minimum guarenteed (thus making the pruduct more expensive) theres no `free to switch` as a result - thats from what you`ve linked.

backfoot

HalloweenJack wrote: »

under what you have linked to - if they simply reduce the discount offered to the minimum guarenteed (thus making the pruduct more expensive) theres no `free to switch` as a result - thats from what you`ve linked.

What do you think all my representations were about?

What do you think paragraph 1.5 of the guidance letter says?

:wall:

backfoot

HalloweenJack wrote: »

under what you have linked to - if they simply reduce the discount offered to the minimum guarenteed (thus making the pruduct more expensive) theres no `free to switch` as a result - thats from what you`ve linked.

https://forums.moneysavingexpert.com/discussion/3318022=

See posts 6 and 8 of this thread.

Termination fees not your specialist subject then?