MSE News: BT to hike landline costs

SnowMan

NW11851 wrote: »

Hi

Does anyone have a link to the BT announcement or the page that details ALL the price changes?


Thanks

Press release (including details of price changes) is on the BT website here

lazer

allan2006 wrote: »

its about time bt came up with a radical rethink of its tariffs for lines, calls & broadband.

With the current idea of just hiking prices without offering nothing for customers, everyone will just leave for the competition...there are much better deals with sky...o2...virgin etc

However,as BT well know, somepeople have very limited choice in their phone/BB provider, it has to be BT (wholesale), therefore they are increasing prices to make money of htese people as everyone else is leaving them!

incesticde

Can I sign up for the 12 month landline deal if I have signed up with Sky for my calls?

The only way I can see to get the 12 month deal (on-line at least) is to switch your calls back to BT, which quite frankly (Mr Shankly) I don't want to do.

Ta

Heinz

You've answered your own question there.

And, IIRC, signing up for Sky Talk involves a 12 month contract - so you're stuck.

Beverley_Bill

This news is the last straw, currently I only use my phone myself about twice per month but need constant broadband. I spend £10 on a mobile top up each month, and my landline bills are about £6 which are calls made by friends or family.

I made the mistake of leaving Orange after a silly billing error, how I regret that decision. Come back to BT was the advertising blurb. I did, and my monthly bills have since doubled, now with the latest hikes, I will be paying just shy of £50 per month.

When Orange mobile changed their terms and conditions, I was one of the lucky ones to get out of my 18 month contract without penalty, how do I do this with BT?

I am quite prepared to lose my btinternet email address which I do prefer.

kevpc

i still pay BT for my line rental, even though i very rarely make daytime calls. when i do, i use 18185. i have free evening and weekend calls only with sky. so, can i swap my line rental to Primus, without losing my free evening and weekend calls with sky? as i have broadband with sky as well, if i wanted to change my ISP, would i then have to change my line rental back to BT? would that incur the £100+costs?

TIA

kehall

We know that terminating the contract is feasible within 10 days of being notified (when that will be I'm not sure), but does moving provider e.g. to Primus or something consititute 'termination' or not?

I'm worried about losing broadband on the line if I phone BT to terminate whereas switching line rental providers shouldn't matter should it?

What must be avoided is moving to another provider and BT imposing "early termination" fees, or loss of broadband service.

Any ideas?

Keith

ianeverton

Beverley_Bill wrote: »

When Orange mobile changed their terms and conditions, I was one of the lucky ones to get out of my 18 month contract without penalty, how do I do this with BT?

I am also interested in this, i am about six months into my contract and got cashback through Quidco, i presume this has no bearing on it.

Read T&C's but would appreciate advice from anyone who has experience of ditching BT because of price rises and how you went about it.

TIA.

pixwix

"We're losing business hand over fist so we need to raise prices" is the kind of business model we expect from small-town shopkeepers who can't grasp why they're going under.

From a corporation like BT it seems to be a mixture of arrogance and stupidity - they seem not to WANT the business! Probably allied with a yes-man culture at the top. None of which would surprise me after years of trying to deal with BT's dilatory service, excuses and evasions. Unfortunately, alternate providers don't free us from having to deal with BT over line problems in a rural area - and that can end up costing time and money too.

Someone here suggested a possible deathwish. I suspect it's more an unerring sense (at the top of BT anyway) of being thoroughly fireproof.

sabelu

Ok if you inform bt within ten days you can leave but how does that fair if you have bb and vision