Virgin Vie?

raspberry_beret_2

I came across this thread earlier, as I too had placed an order on 12/04/12 with no sign of it being delivered. The website is down and the Customer Service no is no longer active.

I called my credit card, and they said I need to wait 30 days from the transaction date before I can claim it back off them unless the company officially announces they are bust before then.

Angel_Rachie

Least you paid on your credit card hun. I paid on my visa debit and doubt i will see the money again. Do you think it is worth me going to citizens advice?

paula_stephens

raspberry_beret wrote: »

I came across this thread earlier, as I too had placed an order on 12/04/12 with no sign of it being delivered. The website is down and the Customer Service no is no longer active.

I called my credit card, and they said I need to wait 30 days from the transaction date before I can claim it back off them unless the company officially announces they are bust before then.

Thx, unfortunately I paid by debit card so I think the responsibility is mine!

onehappycamper

paula_stephens wrote: »

Thx, unfortunately I paid by debit card so I think the responsibility is mine!

I've just found out that the Administrators think there will be a payout, if you call Sandie at Portland on 01489 550 440 they will tell you what to do to claim.

Details here: https://viewer.zoho.com/docs/sqCcbh

Good luck!

missterryshopper

Very Strange how some of them claim all is well
http://www.netmums.com/coffeehouse/working-yourself-76/wfy-self-employed-chat-clubs-501/220706-vie-home-general-discussion-read-first-post-9.html

and dont tell there people how to claim money due.

onehappycamper

missterryshopper wrote: »

Very Strange how some of them claim all is well
http://www.netmums.com/coffeehouse/working-yourself-76/wfy-self-employed-chat-clubs-501/220706-vie-home-general-discussion-read-first-post-9.html

and dont tell there people how to claim money due.

That forum is madness - how can any brand that has sustained 4 Administrations and 3 liquidations in 3 years be 'going strong'.

How any of their Consultants have any faith left in the management is beyond me!

mellyonthetelly

JennyJewell wrote: »

Just to reassure anyone interested, Vie are going onto bigger and better things - I'm not a rep but have a very good friend who is
Jen

Unfortunately I'm not reassured as I paid for an order on the Vie site on the 24 March and have never received it! Also the website is not available due to 'a quick makeover' but I no longer get replies to emails and the phone line seems to have been disconnected!!

onehappycamper

mellyonthetelly wrote: »

Unfortunately I'm not reassured as I paid for an order on the Vie site on the 24 March and have never received it! Also the website is not available due to 'a quick makeover' but I no longer get replies to emails and the phone line seems to have been disconnected!!

Have you called the administrator?

01489 550 440, you need to speak to Sandie who will tell you whats going on and if you can expect your order or if you need to claim...

Peter_Pan

It still sounds fairly positive on netmums. I really hope the consultants are told whats going on very soon and orders and monies are sorted out. I know people tend to be loyal to the Company they are with but something like this happens if they don't keep people informed promptly it can do a lot of damage.

Debbie

onehappycamper

Peter_Pan wrote: »

It still sounds fairly positive on netmums. I really hope the consultants are told whats going on very soon and orders and monies are sorted out. I know people tend to be loyal to the Company they are with but something like this happens if they don't keep people informed promptly it can do a lot of damage.

Debbie

I see there was an interesting comment there from an ex-employee today...