Virgin Vie?

Babytulip

Does anyone know of an alternative to Vie's One Step Face Base Alabaster?

onehappycamper

Babytulip wrote: »

:mad: Does anyone know how to go about claiming the money back?

Call your bank they'll refund you

DC76

VIE at Home are 100% in administration as of Monday. All their suppliers recieved letters from the administrators along with a copy of the court confirmation yesterday. I also understand that the parent company NWA in Germany could be in a similar financial position. This means that as the logistics companies have not been paid, they will be within there legal right to hold onto any cargo until they are paid any money they are owed by VIE. This means that any outsatnding orders will not be delivered until the logitics companies have been paid. I understand that there are at least 3 logistics companies in the loop. The guys that bring the freight from Germany to the UK and the 2 delivery companies in the UK that deliver to the final destinations, so its up to the administrators to decide who gets paid and when.

onehappycamper

DC76 wrote: »

its up to the administrators to decide who gets paid and when.

If there's no money left after the Administrator takes their fees out, no-one gets paid! They will only pay all of the people they owe at the same time once they've sold any assets.

DC76

NWA in Germany as I understand it paid all the bills, so VIE on paper never had any money anyway, and as NWA are the parent company, the administrators should get it from them. Otherwise there are going to be a lot of unhappy folk who have already paid for their orders left without any goodies. And if the logistics companies dont get paid, the administrators will allow them to sell any cargo they have to recover any costs. Not a great situation to be in if your hoping to receive an order soon.

onehappycamper

DC76 wrote: »

?.. as NWA are the parent company, the administrators should get it from them.

Vie cosmetics group ltd. (in administration) are a seperate legal entity to NWA, as vie have admitted insolvency NWA are under absolutely no legal obligation to pay any more of Vie's bills.

If I was a customer i'd be calling my bank and getting a refund asap!

Seems crazy that the 'billionare' owner of NWA would treat ordinary people and suppliers like this!

onehappycamper

barneygumble wrote: »

VIE COSMETICS GROUP LIMITED are still trading.
Telephone: 01243622226

It's now officially in Administration (https://viewer.zoho.com/docs/cAVdbe)

SuperMum2010

Can I suggest we contact Watchdog? There might be some answers available if we make contact in numbers?

http://www.bbc.co.uk/watchdog/gotastory/

onehappycamper

onehappycamper wrote: »

Call your bank they'll refund you

Has anyone managed to get a refund from their banks yet?

showmesavings

showmesavings wrote: »

I have read a number of posts today about a 2nd administration, the last one being before Xmas and another one now?

Also seeing sites like ukdiscountcosmetics.co.uk selling stuff of really cheap... not sure what its all about

you were ahead of the news on here... its been confirmed, and the stock is being held in germany. very annoying, I have customers waiting for this