We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
HP Touchpad - Tesco not refunding the difference.
Comments
-
Massive news on the FB thread.
Tesco are honouring the refund for all customers who purchased on or after 1st of July and will contact re refund by email
RESULT!!!0 -
craigsmith86 wrote: »Massive news on the FB thread.
Tesco are honouring the refund for all customers who purchased on or after 1st of July and will contact re refund by email
RESULT!!!
That's great news! Congrats to those who bought from Tesco and managed to get the reduction.0 -
That is absolutely brilliant news!!
*goes off to do a cartwheel*Spend now, Save Later!!!! :beer:0 -
craigsmith86 wrote: »Massive news on the FB thread.
Tesco are honouring the refund for all customers who purchased on or after 1st of July and will contact re refund by email
RESULT!!!
Excellent!
Where's this? - I'm not logged on to Facebook (only available PC is a public machine on the office kitchen) & I couldn't see anything on there after a very quick look.
So happy about this - hopefully now the missus will stop nicking my iPad
0 -
Whoopee!
Have we got a source for this info? Or can we find out more somewhere?
Cheers0 -
I don't use Facebook but if this pans out that's brilliant news and really brilliant customer service from Tesco!0
-
Ahh I found it on Facebook, here it is for everyone:
"Hi All,
We understand there has been a number of queries surrounding the HP Touchpad further to the HP decision to discontinue the hardware operations of its WebOS division.
We can confirm that Tesco Direct will honour the price reduction implemented by HP for two models as follows:
212-7068 HP TouchPad 32GB wifi from £429 to £115
212-7376 HP TouchPad 16GB wifi from £349 to £89
To be entitled to the discount the you must have purchased the item on or after the 1st July 2011. We will be contacting all affected customers to process a refund.
Please call 0845 600 44 11 for any further queries."
I'm on the phone as I type!
Will confirm if/when successful...0 -
OK, phone call successful!
Refund to go back onto card. They are processing at the moment and will send me an email when it is confirmed.
Will let you know when absolutely 100% confirmed!
Cheers0 -
hawsecroft wrote: »OK, phone call successful!
Refund to go back onto card. They are processing at the moment and will send me an email when it is confirmed.
Will let you know when absolutely 100% confirmed!
Cheers
Hmm, do I go and get it tonight, or wait until it's fully confirmed for me?
Decisions, decisions...0 -
Confirmed.
Dear Mr XXXXX,
We wanted to let you know that we have now processed a refund for your order as detailed below:
Your order number XXXXXXXXX
Refund Details:
Your total refund is:
£260.00
Please note that it will usually take 3-5 business days for any payment card refunds to appear in your account. Cheque refunds will usually take 14 days to arrive.
We are sorry for any problems you may have had, but hope that you choose to shop again with Tesco Direct soon.
Kind regards,
The Tesco Direct Team0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.8K Banking & Borrowing
- 254.3K Reduce Debt & Boost Income
- 455.2K Spending & Discounts
- 246.9K Work, Benefits & Business
- 603.4K Mortgages, Homes & Bills
- 178.2K Life & Family
- 261K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards