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Tesco misprice discussion area part 17

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Comments

  • ben 500 no court is fettered by decisions previously made. Appeals may take them into consideration but each is autonomous they should just apply consideration to them. Have they, I don't know? I prefer to apply common sense and courts do seem to apply the "reasonableness" test.

    As a reasonably newbie, i don't know of a Tesco misprice ethics thread and have been unable to find it? I guess you may be being ironic.
  • Nope, it's always implicit that because Tesco make profits, they can afford whatever happens to them.

    Coblers. It might be in your mind. I, however, am very clear in what I mean. If a company as successful as this cannot correct the most basic premise of its trading (ie Price Integrity), that is a serious indictment of its business practice.
  • ben500
    ben500 Posts: 23,192 Forumite
    merlin48 wrote:
    ben 500 no court is fettered by decisions previously made. Appeals may take them into consideration but each is autonomous they should just apply consideration to them. Have they, I don't know? I prefer to apply common sense and courts do seem to apply the "reasonableness" test.

    As a reasonably newbie, i don't know of a Tesco misprice ethics thread and have been unable to find it? I guess you may be being ironic.
    I don't generally do irony, sarcasm now that is my forte.

    Here you go please do me the courtesy of reading the thread before posing any questions on the morality or legality of the issue as you can see it has been idle for some time for good reason.

    http://forums.moneysavingexpert.com/showthread.html?t=274398
    Four guns yet only one trigger prepare for a volley.


    Together we can make a difference.
  • ben500
    ben500 Posts: 23,192 Forumite
    merlin48 wrote:
    ben 500 no court is fettered by decisions previously made. Appeals may take them into consideration but each is autonomous they should just apply consideration to them. Have they, I don't know? I prefer to apply common sense and courts do seem to apply the "reasonableness" test.

    As a reasonably newbie, i don't know of a Tesco misprice ethics thread and have been unable to find it? I guess you may be being ironic.
    Your absolutely right not fettered but guided by precedent and would only normally digress in the event of new evidence or substance, neither of which would be present in the scenario I set.
    Four guns yet only one trigger prepare for a volley.


    Together we can make a difference.
  • leadhead wrote:
    You gained a "thanks" there by mistake.

    You have been posting since 21st of Jan and have made 259 posts

    FloFlo has been posting for 11 months and made 2670 posts.

    You have made more posts in your short life span pro rata than FloFlo has.

    I think you want to heed your own words pal.

    !!!!!! are you on about? I joined in Jan 2006, not 2007!! Therefore I’ve made one tenth of the posts that FloFlo has.

    Now that you’ve got your facts wrong, I demand double the difference and I get to keep all related posts free. I’m also going to visit all your other posts and get double the difference from them too and so it's up yours ‘cos you made the mistake and you can afford it anyway!!! :p:p:p:D
  • As an aside, I have never been offered less than R&R by Tesco CS staff. If I was I would protest either there and then or in writing. Other major supermarkets have failed to display their policies in the vicinity of CS and have failed to honour their website promises, either per product as promised, or per item as contended on this site.
  • Thanks for that ben, it is interesting the views that were portending the end back in 2006. Sorry i missed it but it was dying about the time I joined.

    And on the court decision I know of no precedent on the subject of multiple R&R, if you do I would be very interested.
  • WOW this thread has moved quickly the last 2 days.

    I must say that those accusing me and others of stealing, you need to be aware that stating that is libellous as it is a false accusation. A thief makes no attempt to pay for anything that they take, r+rers actually pay for the items before taking them to CS to inform them of the misprice/overcharge.

    Repeatedly hitting other stores for the same r+r if the system Tesco has in place doesn't have the facility to report problems instantly and fix the problem company wide then they need to sort their systems out. Unfortunate there would be huge costs involved and paying for it would upset shareholders and we cant have that. It would aslo involve having an IT department to deal with it, shipping it off to India doesn't make things easier.

    the Policy was brought in to increase confidence in the change over to the barcode pricing system. It has come to light that Tesco marketing people are not that good. who in their right mind says yes to a poster stating 1 game is the offer and actually the game in the offer is a different game? or produces displays singing about a saving or £19.96 then the next week alters the separate price for 1 of the items making the saving only £17.96.

    The reports in the papers are incorrect the xbox 360 I got was overcharged by £20 not £2.16 or what ever it was. Non r+rers would bother about £2.16 I normally wouldn't especially when you consider the items is £300 but £20 is more of a deal.

    Deception is mentioned quite a few times, If it was only 1 party deceiving then yes but the original deception is a being told that something is £19.94 and to then be charged £19.97 for it.

    We have all been told that people steal the SEL's during an offer then return them after the offer expires, and the latest is those that print their own. to go to all that trouble isn't worth it, we all know how good CCTV systems are now and there are cameras everywhere hidden behind black glass balls so you have no idea where they are pointing the risk is too high should you get caught. I know about the scams with value meals being out in packs for the decent stuff and the decent in the value pack so they get the expensive meal for the price of a value meal that is deception not buying something and then asking for a company to abide by their "promise"

    On the brighter side we have another week to see where Tesco slip up. I believe there were a few decent items ending tonight.
  • Coupon-mad wrote:
    cheapskate you are so wrong on this, if you've only noticed you have been overcharged once, and that time you got the full refund, then you are lucky on 2 counts.

    First, that you've only been overcharged once (highly unlikely!)

    and secondly, that they didn't try to fob you off with the difference. Some stores are very good and never pull this trick, others try it EVERY time, even when they know that I know the policy.

    They have also tried it with my 75-year old Mother (she knows the policy though). It is despicable that some CS are trying to 'nick' money for their employer (to use your word), that rightfully belongs to customers!
    I’ve only really sought redress from Tesco the once. It was a DVD boxset and the overcharge was a couple of pounds – enough to make me seek redress. I went to customer services to get my £2 back only to get the whole £20+ back and I got to keep the dvd set too. Fantastic!! I thought this was great. I never thought to go around and clear all the shelves from other Tescos and then flog the gear on Ebay!!

    They have no obligation than to correct the mis-price and refund any overcharge.

    !!!!!! are you on about writing: “It is despicable that some CS are trying to 'nick' money for their employer (to use your word), that rightfully belongs to customers”?

    This crusade to stiff Tesco is really quite perverse!
  • ben500 wrote:
    I think your mistake is presuming that cheapskate has entered a premises as a consumer on more than one occasion, taking this factor into account his presentation is completely plausible in all fairness.

    Have you ever shopped in Tesco more than once cheapie?

    I shop there every week. I get bits and bobs from Morrisons and have been subject to more mis-prices there than from Tesco. A quick visit to customer services sorts it out but that is why I shop more from Tesco than Morrison - if there ever is a company that needs bringing into the 21st century it's Morrisons:D
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