BT Line Rental Saver + Sky Talk

locky123

Went on BT online chat and they said that I can continue with Sky Talk Freetime if I change to BT Line Rental saver.

Can anyone give me a contact number for a UK based BT billing dept, so that I can get confirmation?

Heinz

locky123 wrote: »

Went on BT online chat and they said that I can continue with Sky Talk Freetime if I change to BT Line Rental saver.

Can anyone give me a contact number for a UK based BT billing dept, so that I can get confirmation?

Get that in writing.

0800 800 150

.Johanna.

I spoke to a BT advisor online as well and copied the conversation:

Kantha : Thank you for providing your account details.
Me: So if I pay for my phone calls to another company how much/month would Line Rental Saver cost me?
Kantha : The annual line rental cost is £120.00 where you can save £3.90 per month
Me: So I wouldn't be charged for not making phone calls through BT (the £1.50/month)?
Kantha : I afraid that you need to make at least two calls with BT. If your calls are not with BT you will be incurred £1.50 per month
Me: I pay my calls to another company, so how can I get the Line Rental Saver and how would I be charged for it?
Kantha : You can activate the line rental saver on the account however you will be charged £1.50 for minimum calls not to be done by BT
Kantha : Do you want to activate line rental saver now

I didn't activate the line rental saver as I wasn't sure if this was enough proof that they wouldn't cancel my current call contract with the other provider.

locky123

Heinz wrote: »

Get that in writing.

0800 800 150

When using this number I just get automated responses and cant get through to a person.

Is there a simple way to be able to speak to a BT person?

locky123

locky123 wrote: »

When using this number I just get automated responses and cant get through to a person.

Is there a simple way to be able to speak to a BT person?

Tried again and didnt press any number, evenually got through and waited for about 5 mins to speak to someone.

They clarified that taking BT Line Rental Saver does not impact on using/keeping Sky Talk Freetime, so went ahead and signed on for the Line Rental Saver.

Heinz

locky123 wrote: »

Tried again and didnt press any number, evenually got through and waited for about 5 mins to speak to someone.

They clarified that taking BT Line Rental Saver does not impact on using/keeping Sky Talk Freetime, so went ahead and signed on for the Line Rental Saver.

Useful tip and nice to have that clarified (until the next time).

Thanks.

aloiseb

Please could somebody explain how you do this, now that the option of dialling 1280 before the number has been taken away?

We used to use 1280 before a couple of calls each month, so that we didn't get charged by BT for the Call Minder and Caller Identity services. Now we can't.

Any solutions? I think someone mentioned calling the speaking clock, but would that work if you are with Sky Talk - wouldn't the call be through Sky anyway? (and probably massively expensive!)

locky123

aloiseb wrote: »

Please could somebody explain how you do this, now that the option of dialling 1280 before the number has been taken away?

We used to use 1280 before a couple of calls each month, so that we didn't get charged by BT for the Call Minder and Caller Identity services. Now we can't.

Any solutions? I think someone mentioned calling the speaking clock, but would that work if you are with Sky Talk - wouldn't the call be through Sky anyway? (and probably massively expensive!)

1280 has not worked with BT Line Rental and Sky CPS for a number of years.

You'll be charged £1.50pmnth extra as you cant make any calls via BT.

prowla

Sky Broadband is a very good service, and Sky Talk (including line rental) undercuts BT's prices and gives you better service (eg. caller ID is free, and £5 extra gives you free calls).

jhp

prowla wrote: »

and £5 extra gives you free calls).

Hardly free if you pay £60 a year for them.:D