Not recieving txt messages when phone turned back on

bowlingo

hi all,

I am using a SMS controller of which is working fine..On this controller is a picture messaging camera of which goes off when someone walks within 5 metres of the sensor and it then sends a text message to a mobile phone of your choice.

This is working fine when the receiveing phone is turned on however if you have the phone turned off, the camera sends the message then you turn the phone on several housr later the text message does not arrive.

With text messages when you send a text to a phone that is turned off it usually floats around on the network for 2 or 3 days then deletes itself?

If you turn your phone on after a text has been sent when it was off you normally pick up the message?

I have tried using tesco and vodafone but the messages dont arrive.

It works fine normally with phone on

Thanks
Alex

Jon_01

You could have the 'message expire' time set to a low number on the sending phone.
There's an option in most phone in the message section to set the expire time. After that the message will delete it's self. If this set set to only a few hours and your other phones off for, say 12 hours, you'll never get it.

bowlingo

Hi Jon,

The phone sending the messages is an SMS controller and there isnt anything in the options regarding message expiry times

there is an option on the system that says "when alert resend 0 - 250 times" though but im pretty sure all this will do it fire the text message out over and over

bowlingo

Ive just tested it overnight..

At 11pm I turned off the phone, activated the camera and sent the same phone another text from the wifes phone...the text from the wifes phone has arrived but nothing from the camera..this was 8 hours ago and ive waited 30 minutes since turning on the phone.


Is it possible the camera is sending as a lower priority than the wifes phone or something?

If I turn off the recieving phone for less than 5 hours it works fine when I turn it back on

Please help...driving me nuts

gjchester

Text message is not a priority service, and has no timelines attatched to delivery of messages.

Sounds like it's misconfigured but be awre if they are delayed and not real time theres not a lot you can do about it, so it may not be so much ise in a alrm situation as you seem to be using it for.

Stuart_W

Here's an alternative suggestion.

I don't have a particularly modern phone but one thing I'm able to do is TURN THE PHONE ON TO SILENT MODE rather than turn it off - the text message is more likely to come in when it is sent, you will be able to read it when you choose to.

Would this help?

bowlingo

gjchester wrote: »

Text message is not a priority service, and has no timelines attatched to delivery of messages.

Sounds like it's misconfigured but be awre if they are delayed and not real time theres not a lot you can do about it, so it may not be so much ise in a alrm situation as you seem to be using it for.

I phoned up vodafone "technical" and Tesco "technical" today..but they couldnt give me any answers as to why when I turn off the phone, get the camera to send a message, get my wifes phone to send a message and get my works phone to send a message the wifes phone and work phone messages are picked up 9 hours later but the one from the camera has disapeared..all 3 I sent from and the phone im recieving on were tesco sims and ive also tried Vodafone

bowlingo

Hi all,

Here is a reply ive received from another forum..

Attached (amongst other things) to every text and MMS is a validity period which tells the network message centre how long to keep trying to deliver the message. On a phone this can be set in the message settings. With equipment like your camera its normally set using a programming command (as you set the phone number).

By default, all the security equipment I've seen has a short validity.

Another possibility is that the messages ate being blocked. Can I ask what the SIM/tariff is? As many tariffs forbid the use if the SIM in automatic equipment/gateways etc.

Can anyone confirm this or better still tell me if it can be rectified?

bowlingo

anyone wih technical knowledge who can help me with above?

bowlingo

This is the chip it uses..

http://www.quectel.com/product.aspx?id=7

Here is the command manual..

http://www.auroramobile.ru/content/f..._atc_v1.01.pdf

on page 104 it looks like the message validity period is set to 167 by default and can go up to 255...how on earth I can change this value is beyond me however as I only have the software that comes with the unit and I would be better off asking my cat how to do it than trying to comunicate with the Chinese "engineers" who made it

Im very sure there will be a way of comunicating with the SMS controller so the commands can be added...

I am willing to pay someone with the knowledge for there help

Techhead_2

Can confirm the message validity description is correct.

Think you would have to reprogram the microcontroller in the SMS terminal to set the appropriate validity. I don't know how you would do that.