~Avon Hints & Tips (Part 8) ~ Please read first post :)

ajs2013

I have to say I have only offered 2 delivery slots to all of my territory customers and so far so good ive had minimal complaints only 1 ive had to deliver earlier than planned but was going past theirs anyway so didnt put me out at all and 1 that might not want delivery till the weekend which is a pain as I need to pay the bill by friday but im working on the sympathy vote so may win and get delivery done before.
I Geek I have also picked up some more tips from your youtube blogs so thank you for that. I have managed to find one bag similar to the ones you use on your rounds so was using it today (although i had a rather small pick up round) it was brilliant and found a supplier on ebay if i need more.
Campaign 2 is definitely going to be a small order for me was hoping it wouldn't be but got to face facts on this one. One thing i do want to know though is the MOV has changed for campaigns 2-4 to £52 but what is the HOV or is there just one bracket tier to hit? If only one bracket do you only get the minimum % or do you get 25% regardless. I obviously want to make it worth while placing the order but if its only the smaller percentage i might have to consider holding back the orders depending on how much i actually get in the end.

lozza1985

Hov stays the same, it's only mov that is dropped. But still worth placing an order providing you get over mov as otherwise your customers will be waiting quite a while depending on your order/delivery dates. I tend to find December - end of feb my orders are lower but so long as I can hit hov I'm happy as customers either haven't got much money spare / they had plenty of toiletries/make up given to them as presents so have to wait until they've run out. This time of year you either have to decide beforehand to skip an order or go for all of them even if it means having much lower earnings than usual - but when you take into account that 2 of the campaigns are shorter than normal overall your earnings might not be that much lower as you've had more campaigns in these months than usual.

Pugsley_03

Thanks for this thread, my wife is starting out as an Avon Rep, I'll be sure to go though all the tips with her to help her on her way!

Thanks.

pixtotts

This may sound stupid but what campaigns is it that MOV is lowered for? I've managed to confuse myself
x

ajs2013

Pixtotts, i believe its campaigns 2-4 that have lowered MOV but it increases again in campaign 5 back to normal levels.

Think i wont make HOV this time still £60 off target and not that many books to get in now. Will be my worst campaign by far since i started back in June but guess I shouldn't feel bad as it is Christmas and money normally isn't spent as freely (was expecting a slump but didn't realise it would be this bad). Funny how Avon advertise Christmas as being the perfect time to start and earn some extra cash. Think any new starters would be very disheartened and maybe put off especially if this was one of their first campaigns.
Hope everyone else does well this campaign.

On a higher note, I got my first Christmas card (probably only one) and a present from one of my customers today. Did get a tip from another so all in all a good day.

pixtotts

ajs2013 wrote: »

Pixtotts, i believe its campaigns 2-4 that have lowered MOV but it increases again in campaign 5 back to normal levels.

Think i wont make HOV this time still £60 off target and not that many books to get in now. Will be my worst campaign by far since i started back in June but guess I shouldn't feel bad as it is Christmas and money normally isn't spent as freely (was expecting a slump but didn't realise it would be this bad). Funny how Avon advertise Christmas as being the perfect time to start and earn some extra cash. Think any new starters would be very disheartened and maybe put off especially if this was one of their first campaigns.
Hope everyone else does well this campaign.

On a higher note, I got my first Christmas card (probably only one) and a present from one of my customers today. Did get a tip from another so all in all a good day.

Thanks thought so but managed to get myself in a muddle lol.

Your still in a much better place than me HOV is something that only happens in dreams around here lol.
My C1 turned into being just personal order because my stupid ASM never turned up with any books! GGRR! So annoying as I have to miss C2 too (house sitting

ASM also hasn't replied telling me what my territory is well no she did she sent a message saying "the below is your territory" then nothing below....and hasn't replied to an email since she's useless!
I don't want to give up but I can't get any more than just family and friends.
It's so frustrating.

But put my order in tonight and that's it for me until January now
(wont be here end of the week so taking the delivery is even up to mum and sis).
x

nicki_2

My C2 order is due this Thursday and I've given all my customers a deadline of tomorrow night to pay or the stuff is going back. So far (apart from a friend who is coming tomorrow to collect hers) I have:
1) someone who is normally not a problem was out when I said I'd deliver on Thursday. I left a card but I've not heard from her and she was out tonight when I went past on the way to another customer.
2) A semi-problematic customer who said "they'll contact me" (2 deliveries to same house, one paid other didn't), I've heard nothing. But normally they want me to deliver the following Wednesday because of the way they get paid. So that would be this Wednesday. I won't hold my breath though!
3) Most annoying one!

This is a C17 order with a customer price of £107! Now granted, some of it was OOS, but its now all here, and I've tried delivering it twice during C17, twice again during C18 (they said they'd have the money on a particular night after I tried to deliver on the actual delivery night but then didn't, then said they'd pay in installments but haven't) and then again on Thursday (normal delivery night) and again tonight. :mad::mad: Tonight I knocked 5 times LOUDLY, using the knocker and knocking on the window. Someone was home as I could hear the TV quite loudly, and I knocked during the lulls in the sound so was standing there a good 5min+ but no-one came to the door :mad::mad: If I'd knocked any louder I would have hurt myself. I was even using the "shave and a hair cut" knock which I do so customers know its me :mad:

I also have a £24 order which is a repeat of a C15 order they've not paid for. When I went to deliver the C17 order during C18 they asked if I still had it. I said no, but I could re-order it for them, they agreed. I did and now I'm unable to deliver that as well :mad:

I'm now considering dropping them as customers. I had similar with them last year. :mad: They are the only customer I sometimes have to visit up to 6 times per campaign (all at their request!) to get anywhere!

Anyways, I put everything I still have in the house through as returns, just not submitted them yet. I'll leave that until Thursday, but that's tallying about £115, plus £70 worth I have already put through.

One of my customers ordered "just a gold anew day cream" and when I said it was £24 (which it was) she was shocked and said "I thought it was only £15!!" I explained that was to order both the day and night creams (didn't mention I had ordered the offer twice) and she was really hesitant to pay up. So I said "Just pay me £15 and I'll drop a night cream in for you as well". So she paid £15 and I did. That may seem madness, but she is a customer who will phone me on the Saturday afternoon after my order has gone in on the Thursday (or the Wednesday morning as I'm unpacking it) and ask if I have a cream in stock as she's run out. Now Anew is not something I will keep in stock very often due to the price. So I am hoping with a full size day and night cream I can get through the holidays without her calling me Mainly because once she's called me, for a few days afterwards she keeps pocket/handbag dialling me :rotfl::rotfl: I'll keep the ones I have in stock and just re-order when they're next on offer

lozza1985

Ajs - the run up to Christmas is the best time to start which is about September, in December as you've found things are on the low side. What you can do is add things to your order to take you over hov, then return them - your earnings stay the same on the things you keep.

Nicki - you persevere far more than I would. Mind you that's why my amount of customers has dropped a bit this year as I had enough of some of them wasting my time, I had enough of the bad manners of some of them. Especially the lady who looked out her bedroom window when I'd been knocking and watched me waddle away back to the car (night before I gave birth). Text her a few days after to say as I'd given birth 4 weeks early she'd have to collect or I could hang onto it and deliver but it would be in a few weeks. Never heard anything back even though I know she had the messages and she had a calling card through her door anyway. Most annoying thing was she had had me going and collecting her book on a different day to place that order which I wasn't impressed with as customers knew I was heavily pregnant (had a massive note with the books), but I did it for her - so in the end I decided for a £3 order it wasn't worth chasing after her

nicki_2

I'm not persevering any longer. Its being put through properly as returns tonight! I wouldn't mind so much if they called/text/emailed me to say not to come but the two orders combined will fill a returns box on their own and are blooming heavy! One is basically £24 worth of the 250ml showergel/shampoo and even double bagged (I use the Avon black carriers) you can feel the handles stretching. The other is the largest carrier bag, again doubled due to weight/corners of packaging, packed full with 'gift' things.

I,_Geek

lozza1985 wrote: »

Ajs - the run up to Christmas is the best time to start which is about September,

Very much agree. I feel for the reps responding to "earn for Christmas" ads later on. If they have a large f+f network they could be alright, but when you need to work territory you need the trust in place by November.

And then you've got the shock of the new year campaigns (C2 onwards). Okay, that applies for any rep who's not done them before but their upline should be warning them. Not putting them off, but to avoid disappointment. You see a lot of reps on Connects angry out of surprise at how slow things are. Must admit I was caught off-guard this year because C2 has been much worse than previous years even though my customer base is at it's biggest and best quality (timewasters removed). I'm looking on the bright side and saying at least I have hardly any work to do to process the orders and deliver!