they never asked me why?

Chadsman

jambosans wrote: »

There's no excuse obviously, but if I were on near minimum wage and made up my salary with sales bonus, I'd be more interested in flogging a credit card.

Are branch staff really on near minimum wage? :eek:
Do you know what the going rate is?
If you pay peanuts you get monkeys!

opinions4u

Chadsman wrote: »

Are branch staff really on near minimum wage?

Slightly more.

Do you know what the going rate is?

Starting money would typically be marginally above £7 an hour. Difficult to take advantage of benefits such as cheap mortgage or sharesave scheme on such a wage.

If you pay peanuts you get monkeys!

In some cases, yes. But in most cases I find that branch staff are intelligent and educated people who do a pressured job professionally and well. Their reasons for not working in higher paid jobs are varied, some are young and at the start of their working lives; some are parents who have found a working pattern close to home / school that fits with their kids. Some are doing something they enjoy (although it does seem to be a worklife that is becoming harder to enjoy).

Very few are poor quality. Most are committed, even if it can often feel that their employer is asking them to deliver an impossible balance between service and sales on what seems like an ever decreasing number of staff and limited support from call centres and processing centres.

Chadsman

I was going for a bit of a cheap laugh with that one ...tho I can think of one bank who are trying to prove the adage from reading the money sections of the weekend press.
Most (all?) of the branch staff I have come across have been exemplary. The one slight gripe is that some do try to push insurance, credit cards, mortgages whenever I pay in a cheque for even a small amount but I can live with that.

Brodiebobs

Chadsman wrote: »

I was going for a bit of a cheap laugh with that one ...tho I can think of one bank who are trying to prove the adage from reading the money sections of the weekend press.
Most (all?) of the branch staff I have come across have been exemplary. The one slight gripe is that some do try to push insurance, credit cards, mortgages whenever I pay in a cheque for even a small amount but I can live with that.

ususally because their annual wage review/bonus used to top up the comparatively low wages and some times their continued employment, depends on sales and targets.

pqrdef

Last time I closed an account, after 30 years, I mentioned charges and they couldn't get rid of me fast enough.

Many of us just don't want to be a bank's idea of a good customer.