£10 off train tickets

LADY_A

keith99 wrote: »

Myself and 3 family members (different addresses) all did this. We have all just had an email this afternoon and not one of us have loyalty points in our accounts.

Have you looked under e-voucher on the left hand side of your account.That is where I found mine.

karlie88

LADY_A wrote: »

Have you looked under e-voucher on the left hand side of your account.That is where I found mine.

thank you...mine's under that section too!

robstersgirl

Definitely no voucher in my account

karlie88

robstersgirl wrote: »

Definitely no voucher in my account

i registered at 9am....i thought you registered at that time too?

robstersgirl

Just double checked my email and it doesn't say anything in it about loyalty points does that mean I lost this one ?

robstersgirl

karlie88 wrote: »

i registered at 9am....i thought you registered at that time too?

No I was in the 2pm one

Zanderman

robstersgirl wrote: »

Just double checked my email and it doesn't say anything in it about loyalty points does that mean I lost this one ?

The £10 evoucher is not mentioned in the emails.

Log into your account and check the evoucher link...

You'll need to;
- go to Redspottedhanky,
- click the 'loyalty/accounts' option on the top right,
- then login using the details you gave when you registered,
- then click again on top right where it says 'loyalty/account' to get into your account details
- then click on 'evoucher details' - which will be on the left towards the end of the menu options.

If you've got your £10 it will tell you there.... no point in reading the emails!

robstersgirl

Emily82 wrote: »

Who are ATOS?

Remember the govt saga where official information was lost on a memory card, that'll be them !!

robstersgirl

Zanderman wrote: »

The £10 evoucher is not mentioned in the emails.

Log into the account and check the evoucher link - you'll need to go to Redspottedhanky, login, then click on top right where it says account etc, and then click on evouchers - which will be on the left towards the end of the menu options.

I think that's right -will check again on mine in a mo...

Thank you That's exactly what I tried, will leave it the full 72 hrs and if no joy will delete my account, it would have been nice to know whether we were in the 20,000 I'm sure RSH are going to end up with 1000's of dormant accounts.

madderrose

Has anyone managed to book any tickets? I can select my fares, but when I click "Buy Now" I just get "Internet Explorer cannot display the webpage". Mind you, have just checked and no voucher yet so there's no urgency, I guess. It just doesn't bode well.