3 personalised cards for 99p each at Clintons Cards online plus free delivery

adrienne.howard

I have checked it out with customer services, you cannot pre-order the cards to have them sent out at a later date. This is unlike Moonpig, Hallmark and other such suppliers. I have cancelled my orders as I don't want them delivered NOW, want them delivered in future date.

lawlorlane

Item
Me To You Card - 18th Champagne Bottle (Personalised!) Envelope Colour Dark Pink CCI10109461 £2.79
Me To You Card - Bride and Groom (Personalised!) Envelope Colour Light BlueCCI10109421 £2.79
Subtotal £5.58 Shipping & Handling £0.00 Grand Total£5.58

This was what I received in a confirmation email 3 days after I ordered.

Not sure if that was taken off my card as didnt check but have now recieved this -







Dear XXXXXXX

We are so sorry that we experienced some technical problems with some of our customer orders online the over last weekend. This problem meant that your order was not received correctly onto our system for us to process within the timescales you would have expected.

As way of apology we have fully refunded your order. The order has also been dispatched and this is expected to be delivered at your chosen address by Monday 5th September.

Clintons apologise for any inconvenience caused and we hope to see you in store or online again soon.

Kind regards


Clintons Customer Service Department.

Anyone else had this??

lucy*locket

Thanks OP, I ordered 3 personalised cardsItemSkuQtySubtotalBewitched Card - Party Girl (Personalised!) Envelope ColourDark PinkCCI10115721£2.79 The Handyman Spoof Magazine Card (Personalised!) Envelope ColourDark BlueCCI10117171£2.79 Everyday Card - No.1 Mum (Personalised!) Envelope ColourDark PinkCCI10216471£2.79 Subtotal £8.37 Shipping & Handling £0.00 Discount -£5.40 Grand Total £2.97 and got a confirmation email straight away.
But the website is terrible, it took me about 1/2 hour to personalise these three cards. And, you're only allowed so many letters to put in your own text which wasn't enough even to use the same message as in the sample card...really frustrating! But still got three decent cards for Birthdays coming up this month so worth persevering:)

hmc

im getting free delivery and £5 odd discount but its still charging me over £2

Lara44

Thanks OP, just placed an order which says 'processing'. Hope it all comes as I have so many autumn birthdays. Agree the site is terrible, much worse than the competition. Also some of the designs aren't great.

7roland8

Thanks OP - just ordered 18th card - usually use Funky Pigeon but this seemed quite reasonable - crashed after checkout but i've had confirmation email so it went through.

7roland8

Not a patch on Funky Pigeon - had my first card today - and its the worng one completely - have emailed to see if I'll get my correct one without having to redesign!

libertysurf

7roland8 wrote: »

Not a patch on Funky Pigeon - had my first card today - and its the worng one completely - have emailed to see if I'll get my correct one without having to redesign!

What a waste of time if you have to go through that design part again!

I had a card that has been cut badly; the words have their endings cut short! But, I did get a refund so that was good CS.

But the time it took me to get the card right !!!!

Lara44

Received mine today - yay! Thanks OP

Stacyluvya

I have registered but it isn't letting me add any cards to the basket... Very annoying! Anyone have any Moonpig / FPigeon deals??? xxx