Cheapest place to book a charter flight?

bagand96

Hmm, well, the flight was over 3 hours late on the way there, as I half expected. We were given meal vouchers as entitled but it was for a measly £4. More to the point I therefore missed the buses to get where I was going and had to get a taxi which cost a fortune. If I write an angry letter have I any chance of compensation? The return remains to be seen...

Nope. Their contract is to get you to the destination airport which they did. 3 hour delay is hardly anything major.

With all due respect you booked a cheap charter flight with a niche operator using even more "niche" airlines. A mere 3 hour delay on an Olympic Holidays charter flight this summer is something to be celebrated!

richardw

The Sturgeon Judgement mentions delays over 3 hours, if you can be bothered.

rev_henry

bagand96 wrote: »

Nope. Their contract is to get you to the destination airport which they did. 3 hour delay is hardly anything major.

With all due respect you booked a cheap charter flight with a niche operator using even more "niche" airlines. A mere 3 hour delay on an Olympic Holidays charter flight this summer is something to be celebrated!

Oh yes, I know this I'm just trying my luck. :P

rev_henry

richardw wrote: »

The Sturgeon Judgement mentions delays over 3 hours, if you can be bothered.

That looks very interesting, thanks! Who do I complain to, Olympic or Fly Hellas?

Caz3121

rev_henry wrote: »

That looks very interesting, thanks! Who do I complain to, Olympic or Fly Hellas?

The airlines are contesting compensation for delays and the Sturgeon case is currently stayed, expect the outcome in around 12-18 months. You can make a claim now but they are likely to respond with the fact that "the case is stayed". Least you got some vouchers, I have been stuck on a plane for 4 hours and got a drink of water (when we eventually took off they started selling food but it had run out before it got to us)

rev_henry

I am going to write an angry letter just for the hell of it. Should I address this to directline flights, with whom I booked, Olympic Holidays, who chartered the plane, or Fly Hellas, who operated the flight?

antenna

Maybe better to address it to the 4 passengers that were in the restaurant and lost track of the time who delayed the flight in the first place.