Tesco small wine bottles - glitch back on??

tbw

Christina_F wrote: »

sorry to sound dim but I have just got back from hols - is this offer still on?

Unfortunately not - the 25% off wine ended on Sunday.

caz2703

VOUCHERS ARE IN :beer:

sophiestar

Kimmy1980 wrote: »

Just had to report what happened to me incase any of you had the same thing but haven checked your banks!! Its good!!

I ordered online delivery for sat 6 gallo white grenache, pizza express meal deal and few bits well it turned up substituted with gallo white zinfandel and 2 pizzas not in meal deal. I sent it all back refused to take as needed my 3 for. 10 pound wines. Anyway my bank today shows tesco taking 43pound ish and refunding 68!!

Can only assume they refunded the 43 they took then ontop the 10 off I used the narly 10 which was 25% the wine and 5 delivery charge!!

hopefully some of u may have experienced this too!!

Lucky you, i sent back a delivery on sunday as most of it was substituted and total bill was £96 odds! they have taken this today, hoping my refund goes back in asap!

west_is_best

TOTAL £ 63.90 £ 39.00
3 x THE SKINNY COW TRIPLE CHOC BROWNIE 3X100ML £ 3.96 * £ 3.00
6 x WOLF BLASS YELLOW LABEL SHIRAZ 75CL £ 59.94 £ 36.00
6 x OGIO PRIMITIVO 75CL £ 59.94 N/A
5 x TESCO ONION RINGS WITH DIP 270G £ 11.50 N/A
4 x PIZZA EXPRESS GARLIC & MOZZ STARTER BRD 260G £ 11.96 N/A
6 x PIZZA EXPRESS AMERICAN PIZZA 510G £ 30.00 N/A
1 x MAIL ON SUNDAY £ 1.30 N/A
3 x PIZZA EXPRESS DOUGH BALLS 200G £ 7.50 N/A
Sorry...
This time, your shop would have been £ 24.90 cheaper at ASDA so we'll give you a voucher for the difference back!**

Lara

Just received my voucher for £18.69. First time I have ever price checked and thanks to this thread I did :T:T:T.

dharm11

dharm11 wrote: »

I made the same mistake Only 4 of the chardonnay were there so ended up picking those and 2 gallos! I paid with my price checker voucher and debit card, i wounder if they would refund the 3 back in vouchers or let me exchange for something completely different?

TOTAL£ 39.72£ 20.00 2 x GALLO WHITE GRENACHE 75CL £ 12.96 £ 6.56 4 x BLOSSOM HILL CHARDONNAY 75CL

Sorry...

This time, your shop would have been £ 19.72 cheaper at ASDA so we'll give you a voucher for the difference back!**



The 3 for £10 worked out twice in the end.. mix and match happy days!

imposter

PorageOats wrote: »

A selection of 2 for £10 wines (unfortunately no Malbec or Chianti available) finally came out at a net £3.00 a bottle. However the 2 bottles of San Antonio Valley Chardonnay went through the till at £6.21 a bottle rather than the SEL £8.79 price, reducing the 25% discount. I thought I'd try my luck at Customer Services and eventually got a £1.29 refund, but no DTD. According to a manager. this is no longer a Tesco policy! The former notice on the CS wall was no longer there following a refurbishment, so I'll be contacting HQ Customer Services.

When you email them and thank them for the moneycard, be sure and mention the CS board is not on display at that store, and that it should be... a consumer should know their rights

PorageOats

imposter wrote: »

When you email them and thank them for the moneycard, be sure and mention the CS board is not on display at that store, and that it should be... a consumer should know their rights

I received a further reply:

Tesco_Customer_Service wrote:

Please let me assure you that I have spoken with our Store Duty Manager <>, who assured me that the sign notice is still up behind our Customer Service Desk. He was very concerned to hear the details of your complaint but advised me the reason this may have been taken down, was because of the re-fresh our store has had. However, the sign is certainly behind our desk now.