Mobile phone data roaming

stilltheone

thegirlintheattic wrote: »

Actually 280 MB is quite easy to rack up, especially on social networking sites with photos and buy streaming music.

I know...if you are on social networking with photos, buying streaming music and watching YouTube videos. To do it on International Roaming Data is folly indeed.

2sides2everystory

So you lot, have any of you got any bright ideas or angles for the OP? This is a consumerist website. We all know that mobile phone companies are crooks when it comes to roaming costs trickery and bloody stupid levels of charging outside the EU still.

So how about this for an angle?:-

The OP's son racked up this ridiculous bill without permission. The contract phone has been used without the contract-holder's permission for roaming.

The contract mobile was not used for roaming by the contract-holder and the OP denies liability.

Personally I think T-Mbile should be made to whistle for it. There is a cap on data charges in the EU of about £50 so why does an EU mobile company like T-mobile still think it can ignore that and collude with the Turks (who want to be part of the EU :rotfl:) to loot the OP to the tune of over two grand?

Consumerist responses only please and no more clever !!!!!! stuff about how in control of your own handset you all are.

charlea

while its probably not much help to the op for anyone else it might be
i have a blackberry with t mobile and i have the blackbery world roamer service on it as i travel a lot abroad for work and for holiday

its 12 a month and you can use the internet on the phone and send emails ect facebook twitter and download stuff as well and use the phone as a modem with laptops ect

mine is on mine permantly but you can put it on for a month at a time and and request that i goes off after one month ect so even if your away for a week its worth it i dont know if it work on other phones
with t mobile payg you normally get a email text saying that if you want to get online then you have to buy a booster

ive used it in mexico egypt thailand all of europe and the channel islands and never ever got a big bill apart from any phone calls that i make or text

my son recently went to kenya and i took his blackberry off him before he went and told him to use public phone or his ipod touch

kaye_king

I think thats the route I'm going to take, the mobile phone responsibility to their customer line, thnks for your reply

kaye_king

I'm looking for some help here! not smart Ar......... responses to impress your mates

kaye_king

I haven't time to change society! I was just hoping to get some help, mobile phone companies know we all buy phones for our kids and it's more of a security thing.
The issue's not with my Son, it could have happened to me too!
I'd like some ideas on how I can eliminate the cost or a least some ideas on reducing.

Thanks for your reply

kaye_king

Yes I believe he did
He didn't make any calls or texts and used the hotel free wifi to use face book, I'm waiting for a breakdown of the cost from TMobile.

He didn't use the internet for any lenghth of time he wasn't away from us very long at all, that's what's so amazing with the cost.

kaye_king

Just by the amount of the bill, it sounds like it could be

kaye_king

stilltheone wrote: »

Perhaps it would be better if you post the model of mobile concerned. That way you can actually help each other.

Samsung Galaxy

kaye_king

luci wrote: »

My phone has data roaming turned off by default and has been like that since I got it. If I press to turn it on, a warning come up saying "Turn data roaming on? You may incur significant roaming charges!"

I didn't know about data roaming switch, but I thought you had to contact your mobile company to enable your phone to work abroad!

I agree with you it should be disabled until you switch it on.

Does the phone still work as it should in UK, if you switch data roaming off.