Tesco no longer giving full money refund + product?

dbonbon

poppyolivia wrote:

All tescos EVENTUALLY are going to stop R+R. There policy is going to be double the difference instead. This is happening VERY soon. Heard this in our Tesco and they told me that they were told it from head office. It's acase of just wait and see i'm afraid.

I'm just worried that if it's double the difference and I inform them they've undercharged me do I have to give them double the difference?

Sazere

abijanzo wrote:

Until they change the signs - they legally cant change the policy, so make sure youre not fobbed off!

Exactly so keep on R&R'ning

Woby_Tide

live by the sword, die by the sword....;)

krisskross

How will they be able to do this on weighed products? Will we all need to carry calculators to work out correct per kg prices?

angelatgraceland

krisskross wrote:

How will they be able to do this on weighed products? Will we all need to carry calculators to work out correct per kg prices?

They could always weigh it again at the correct price and make the deduction.

angelatgraceland

My local store stopped the r+r policy a few months ago. I just got the difference back. Shames, as I though I was going to get 6 packs of mince for nowt. Ended up buying it at the old price instead-win some lose some as they say!

linzz_2

Thought it was strange when I was in York Tesco today and couldn't see the R&R sign behind the customer service desk, unless they've moved it.

Seems a little unfair to change the policy in some stores and not in others.

Miss_Money

oh well i suggest that now customers report all missprices to thier local trading standards, and watch r and r come back again......

wannasave_2

I was at local Tesco CSD yesterday for something totally unrelated to R & R, and there was a man there trying to get a refund on a game he'd bought. He wasn't having a lot of success from what I could tell!

I overheard the CS woman say to this chap "As a company we know about the website. Measures are being put in place to prevent the abuse"

So as I know one of the CS girls quite well I asked her what was going on and she said the policy is changing on February 1st because of the widespread abuse. I've only had 2 or 3 overcharges in the past, none of which I have actively gone looking for, they've just happened in my normal shopping :rolleyes: It won't bother me but those who have abused it have only themselves to blame.

So there you are folks, looks like your gravy train is coming into the sidings :rotfl:

thebrow2000

wannasave wrote:

I was at local Tesco CSD yesterday for something totally unrelated to R & R, and there was a man there trying to get a refund on a game he'd bought. He wasn't having a lot of success from what I could tell!

I overheard the CS woman say to this chap "As a company we know about the website. Measures are being put in place to prevent the abuse"

So as I know one of the CS girls quite well I asked her what was going on and she said the policy is changing on February 1st because of the widespread abuse. I've only had 2 or 3 overcharges in the past, none of which I have actively gone looking for, they've just happened in my normal shopping :rolleyes: It won't bother me but those who have abused it have only themselves to blame.

So there you are folks, looks like your gravy train is coming into the sidings :rotfl:

Lets go forth and multiply... SPEND, SPEND, SPEND...... R&R, r&R, R&R,

TOGETHER LETS BRING DOWN THE EVIL TESCO!!!!!!!

!! disclaimer.. for legal reason this is not a threat and should not be treated as one. Any comments are purely made in gest. Any hatred towards TESCO is a personal non violent view and should be treat as one
No puppies have been harmed as a result of any imaginary protests}