Asked Vodaphone to cancel, they didn't

Vodafone

Hi never growin up,

I am sorry to hear that there has been some problems with the cancellation of your previous contract.

So that I can take a look into this for you, can you drop me an email to the address here with WRT135 FAO Heidi in the subject and a link to this thread.

Kind regards,

Heidi
Web Relations Team
Vodafone

never_growin_up

Thanks Heidi will do. Thanks for all the advice guys

Vodafone

Hi never growin up,

It's my pleasure! I look forward to hearing from you.

Best wishes,

Heidi
Web Relations Team
Vodafone UK

never_growin_up

update on the situation.

spoke to Heidi, and arranged to cancel my bill for last month, and that Vodafone would pay me half of what I had paid for the 2 month before that. I had been advised that if I was prepared to go to court I would have a strong argument to back up my side of the story having never made or received any calls or texts after the date I asked it to be taken off contract. But for the sake of 30 quid, I was happy to settle with what was offered.

Thanks for the help guys

Vodafone

Hi never growin up,

I am pleased I was able to help resolve this.

Best wishes,

Heidi
Web Relations Team
Vodafone UK